Waiting List Clerk — NHS Admin & Career Growth

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; CAD 43,000 - 53,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days holiday rising to 33 days

Career development opportunities

Wellbeing support

Job summary

York Teaching Hospital NHS Foundation Trust is seeking a Clerical Officer for the Waiting List department. The role involves clerical support, typing letters, file creation, scanning, and data entry, plus reception duties handling enquiries.

The ideal candidate will have GCSEs with Maths and English, computer literacy to RSA2/NVQ2, and strong communication and team skills. We offer a supportive environment and clear development pathways.

Qualifications

• GCSE Maths and English at grade C or above or equivalent.
• Computer literacy to RSA2/NVQ2 level or equivalent.

Responsibilities

• Typo-free routine typing of standard appointment letters.
• Create patient files and photocopying/scanning documents.
• Input data into computerised databases.
• Reception duties and handling general enquiries from patients and staff.

Skills

Data entry

Reception duties

Communication skills

Teamwork

Education

GCSE Maths & English (C or above)

RSA2 / NVQ Level 2 or equivalent

Tools

RSA2

NVQ 2

Job description

York Teaching Hospital NHS Foundation Trust is seeking a Clerical Officer for the Waiting List department. The role involves clerical support, typing letters, file creation, scanning, and data entry, plus reception duties handling enquiries.

The ideal candidate will have GCSEs with Maths and English, computer literacy to RSA2/NVQ2, and strong communication and team skills. We offer a supportive environment and clear development pathways.