Waiter / Waitress - Sky Garden Bars

Oak View Group; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

40% food & beverage discount

Daily staff meal allowance

Job summary

Oak View Group's Sky Garden in London is seeking a friendly Waiter/Waitress to deliver exceptional service in a fast-paced, high-volume setting. You'll join our Bars Team across two outlets, taking orders, making menu recommendations, upselling where appropriate, and upholding the venue's high standards of hospitality while building memorable guest experiences.

This role offers training, development, and progression within a growing group, with a 40% discount across the group, daily staff meals,

Qualifications

• Previous experience as a Waiter/Waitress or Front of House in a busy venue.
• Passion for delivering exceptional guest experiences.
• Confident menu knowledge and recommendations.
• Excellent communication and interpersonal skills.
• Team-focused attitude with a strong work ethic and willingness to learn.
• Professional and proactive approach to service.

Responsibilities

• Provide friendly, professional table service to guests.
• Take orders accurately and ensure prompt delivery.
• Build rapport and upsell menu items where appropriate.
• Maintain cleanliness and presentation throughout service areas.
• Support the Bars Team during busy periods.
• Contribute to a positive team culture and uphold high hospitality standards.

Skills

Hospitality experience

Guest service

Communication

Job description

Oak View Group is reinventing the way the world comes together.

Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.

From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.

About The Venue

Located on the top floors of the iconic Walkie Talkie building, Sky Garden is one of London’s most unique hospitality destinations, offering stunning panoramic views alongside a collection of premium restaurants, bars and event spaces. Welcoming thousands of guests each week, it combines luxury hospitality, exceptional dining and unforgettable experiences in one of the capital’s most sought-after venues.

Role Purpose

Join the Sky Garden team as a Waiter/Waitress, delivering exceptional service in one of London’s most iconic hospitality destinations.

This is an exciting opportunity for a passionate hospitality professional to develop their career within a fast-paced, high-volume environment while working alongside some of the industry’s best talent.

Based within our Bars Team, you’ll support guests across two busy bar outlets, creating memorable experiences through outstanding food and beverage service.

What We're Looking For

• Previous experience as a Waiter/Waitress or Front of House Team Member within a busy bar, restaurant, hotel, or hospitality venue
• A genuine passion for hospitality and delivering exceptional guest experiences
• Good food and beverage knowledge, with the ability to confidently recommend menu items to guests
• Excellent communication and interpersonal skills
• A positive, team-focused attitude with a strong work ethic and desire to learn and develop
• A professional and proactive approach to service

What You'll Be Doing

• Providing friendly, professional, and engaging table service to guests
• Taking food and beverage orders accurately and ensuring prompt, efficient delivery
• Building rapport with guests and sharing menu knowledge to enhance their experience
• Making recommendations and upselling products where appropriate
• Maintaining exceptional standards of cleanliness, organisation, and presentation throughout service areas
• Supporting the wider Bars Team to deliver smooth and efficient service during busy periods
• Contributing to a positive team culture while upholding Sky Garden's high standards of hospitality

Good to Know

The role pays up to £15.71 per hour and offers excellent training, development, and progression opportunities across our growing business. Benefits include a 40% food and beverage discount across the group, a daily staff meal allowance, and the opportunity to build your career in one of London’s most unique and exciting hospitality venues.

Our Inclusion Commitments

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we’d love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

Employee Screening and Eligibility to Work

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.