Waiter/Waitress/Server

Din Tai Fung UK; Greater London; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Full-time rota 40–48 hrs/wk

30% dining discount

Dining voucher on work anniversary

Nutritious meals provided

Career development plans

Paid holidays 28→30 days

Employee assistance program

Job summary

Din Tai Fung UK is seeking a Waiter/Waitress to deliver exceptional service in our Covent Garden restaurant. You will guide guests through the menu, take orders accurately, and ensure timely delivery of food and drinks while maintaining a welcoming atmosphere.

We offer competitive hourly pay starting at £18, with progression to £19–£20 as you qualify, a full-time 40–48 hour rota, and generous staff benefits including meal discounts and holidays.

Qualifications

• Experience in a Waiter/Waitress or front-of-house role in a fast-paced restaurant.
• Friendly and outgoing personality with excellent communication skills.
• Ability to stay calm and adaptable under pressure while maintaining efficient service.
• Strong interest in building a career in hospitality and learning new skills.
• Flexible availability to work full-time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM.

Responsibilities

• Ensuring guests feel welcome and providing guidance through the menu.
• Taking orders accurately and delivering food and drinks promptly, while checking guest satisfaction.
• Handling guest payments and processing transactions accurately.
• Clearing and resetting tables; keeping the restaurant clean, organised, and inviting.

Job description

About Our Restaurant And Bar

Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.

We are excited to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our location in Covent Garden.

What We Offer

• Competitive Pay: Hourly rates start at £18 (including troncs), rising to £19:£20 once qualified
• Working Week: 5 days per week on a rota basis, from Monday to Sunday; night shifts may run as late as 11:30 PM
• Contracted Hours: Full-time for 40:48 hours per week

Employee Benefits

• 30% off dining at Din Tai Fung UK restaurants
• Dining gift voucher on your work anniversary
• Nutritious meals provided during your shifts
• Personalised development plans and clear career progression within a fast-growing restaurant group
• Paid Holidays: Start with 28 days per year, rising to 30 days with continued service
• Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family
• Monthly treats, team activities, employee referral bonus and other exciting employee perks and rewards for your hard work

Job Description

As a Waiter/Waitress at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating an unforgettable dining experience for our guests. Your main responsibilities will include:

• Ensuring guests feel welcome and providing guidance through the menu
• Taking orders accurately and efficiently, delivering food and drinks promptly, and checking in with guests to ensure satisfaction
• Handling guest payments and processing transactions accuratelyAssisting with clearing and resetting tables, ensuring the restaurant remains clean, organised, and inviting

Who You Are

We’re looking for a Waiter/Waitress who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have:

• Experience in a Waiter/Waitress or front-of-house role in a fast-paced restaurant or hospitality environment, [although we are happy to train enthusiastic newcomers!]
• A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences
• The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting
• A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills
• Flexible availability to work full-time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM

Why Choose Din Tai Fung UK?

At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Waiter/Waitress, Server, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.

How We’ll Support You

At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Waiter/Waitress in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personalities to the team.

Food & Beverage, FOH, Front of House, Hospitality Team Member, Waiter, Waitress, Head Waiter, Senior Waiter, Hospitality, Front of House Supervisor, Section Waiter, Floor Supervisor.