Floor Manager

Din Tai Fung UK; Greater London; On-site; GBP 47,000 - 50,000; Full time

Benefits offered by this job

Dining gift voucher on work anniversary

Nutritious meals during shifts

Personalized development plans

Paid Holidays starting at 28 days per year

Access to Employee Assistance Program

Job summary

An iconic Asian restaurant brand in Central London is seeking a Floor Manager. The successful candidate will lead the front-of-house team to deliver exceptional service, manage daily operations, and ensure guest satisfaction. Candidates should have previous experience in a managerial role within a restaurant and a strong understanding of Oriental cuisine. The role offers a competitive salary alongside generous employee benefits, including paid holidays and personal development opportunities.

Qualifications

• Experience required in a management role within a restaurant setting.
• Must have a passion for working in an authentic Asian restaurant.

Responsibilities

• Lead & inspire the FOH team to deliver world‑class service.
• Oversee daily operations, ensuring smooth service and performance.
• Train and develop staff to uphold hospitality standards.
• Manage cash handling and hygiene compliance.
• Handle guest feedback professionally.
• Work closely with all departments to drive efficiency.

Skills

Experience as a Floor Manager or Supervisor in a fast‑paced, structured restaurant

Strong understanding of Oriental cuisine

Positive leadership skills

Strong communication skills

Problem-solving skills

Organisational skills

Job description

Salary:£47,000 - £50,000 OTE annually upon completion of training (inclusive of tronc)

Contract: Full-time, 48 hours per week

Din Tai Fung is an award-winning Taiwanese brand specialising in Chinese cuisine, with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.

We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our various restaurants in Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.

Key Responsibilities

• Lead & inspire the FOH team to deliver world‑class service
• Oversee daily operations, ensuring smooth service, team performance & sales targets
• Train and develop staff, upholding our hospitality and brand standards
• Manage cash handling, EOD reports & hygiene compliance
• Handle guest feedback professionally, ensuring every guest leaves happy
• Work closely with all departments to drive efficiency and excellence

Skills & Experience

• Experience as a Floor Manager, or Supervisor in a fast‑paced, structured restaurant
• Strong understanding of Oriental cuisine and passion for working in an authentic Asian restaurant
• A hands‑on positive leader who can motivate, coach & develop a team
• Strong communication, problem‑solving & organisational skills

What we offer

• Dining gift voucher on your work anniversary.
• Nutritious meals provided during your shifts.
• Personalised development plans and clear career progression within a fast‑growing restaurant group.
• Paid Holidays: Start with 28 days per year, rising to 32 days with continued service.
• Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family.