Runner

Din Tai Fung; London Borough of Newham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

30% off dining at Din Tai Fung UK

Dining gift voucher on workiversary

Nutritious meals provided during your

Personalised development plans and a "

Paid Holidays: 28 to 30 days

Employee assistance program and free/"

Monthly treats and referral bonuses

Job summary

Din Tai Fung UK is seeking a Food Runner, Commis Waiter/Waitress to deliver exceptional service at our Covent Garden location. You will support the Front of House team, ensure dishes are served promptly, and help maintain a clean, welcoming dining area for every guest.

Join a dynamic, fast-paced hospitality team with weekend and evening shifts, plus the potential to advance within a renowned brand. Competitive hourly pay and a range of restaurant benefits are offered.

Qualifications

• Excellent guest service skills
• Strong communication and interpersonal abilities
• Able to work in a fast-paced environment
• Willingness to learn and grow in hospitality

Responsibilities

• Deliver food promptly from kitchen to guests at the correct temperature and presentation
• Support the Front of House team to ensure a seamless dining experience
• Maintain a clean, organized dining area and assist with resetting tables for the next guests

Skills

Customer service

Communication skills

Calm under pressure

Flexible availability

Job description

About Our Restaurant and Bar

Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings- a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.

We're excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We're currently hiring for our Covent Garden location.

Job Description

As a Food Runner, Commis Waiter/Waitress at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating an unforgettable dining experience for our guests. Your main responsibilities will include:

• Deliver food promptly from the kitchen to our guests, ensuring every dish is served at the right temperature and presented beautifully, maintaining our high standards
• Support the Front of House team, to ensure that the dining experience is seamless and efficient, acting as a crucial link between the kitchen and the guests
• Maintain a clean and organised dining area, assisting with resetting tables and other duties, ensuring the restaurant is always ready for the next guest

Who You Are

We're looking for a Food Runner, Commis Waiter/Waitress who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have:

• A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences
• The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting
• A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills
• Flexible availability to work full-time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM

Why Choose Din Tai Fung UK?

At Din Tai Fung, we offer much more than just a job- we provide an opportunity to build a career in hospitality with a renowned brand. As a Food Runner, Commis Waiter/Waitress, Waiter/Waitress Assistant, you'll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.

What We Offer

• Competitive Pay: Hourly rates start at £15 (including troncs), rising to £16~£17 once qualified
• Working Week: 5 days per week on a rota basis throughout Monday to Sunday; night shifts may run as late as 11:30 PM
• Contracted Hours: Full time for 40~48 hours per week

Employee Benefits

• 30% off dining at Din Tai Fung UK restaurants
• Dining gift voucher on your work anniversary
• Nutritious meals provided during your shifts
• Personalised development plans and clear career progression within a fast-growing restaurant group
• Paid Holidays: Start with 28 days per year, rising to 30 days with continued service
• Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family
• Monthly treats, team activities, and employee referral bonus and other exciting employee perks and rewards for your hard work

How We'll Support You

At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Food Runner, Commis Waiter/Waitress in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personality to the team.

Food & Beverage, FOH, Front of House, Hospitality Team Member, Runner, Commis Waiter, Senior Runner, Hospitality