Waiter/ Waitress, Malmaison

Hotel Du Vin; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at an innovative hospitality brand, where your passion for customer service will shine. As a Waiter/Waitress, you will play a crucial role in delivering unforgettable dining experiences. With flexible hours and opportunities for career development through recognized apprenticeships, this position is perfect for those eager to grow in the food and beverage industry. Enjoy numerous perks, from discounted stays to wellness programs, all while working in a supportive environment that values your contributions. This role is not just a job; it's a step towards a rewarding career in hospitality.

Benefits

Heavily discounted staff room rates

Discounted friends and family room rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Passion for excellent customer service is essential.
• Willingness to learn and grow in the role.

Responsibilities

• Control the flow of service and ensure a smooth dining experience.
• Communicate effectively with kitchen and management.

Skills

Customer Service

Communication

Teamwork

Willingness to Learn

Job description

Waiter / Waitress, Brand

Rate of Pay / Hours

Type of contract

Location

Get paid for doing what you love, with loads of perks and benefits. Learn new skills and build a career for life with Malmaison.

In this role, you will be the face of the restaurant, helping to control the flow of service, communicating with the kitchen and management to ensure a smooth and enjoyable dining experience for our guests.

We are open 7 days a week, 365 days a year, and need staff to work various shifts and days. This offers great flexibility, especially during evenings and weekends. Shift patterns and hours are flexible and can be discussed at interview.

If you're interested in career development, we offer nationally recognized apprenticeships alongside our detailed brand training. We aim to help you stand out and create memorable guest experiences.

Experience isn't mandatory, but a passion for excellent customer service and a willingness to learn are essential.

Join us if you want to be part of a dynamic team working with the best food, drink, and a brand you can be proud of. We create unforgettable memories for our guests. This role could be your next step into Food & Beverage management—internal growth and progression are actively encouraged.

Our Benefits Include:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• Discounted friends and family room rates with 50% off the best available rate.
• 35% off your bill when dining in our brasseries and bistros.
• Fully funded apprenticeship programs supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans—dental, optical, medical, from £5/month.
• Referral schemes paying up to £1500 for successful hires.
• A comfortable uniform that looks professional.
• Wellness and campaign days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Access to Wagestream, allowing instant pay access and financial management tools.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for neurological health through our sponsorship of The Brain Charity.
• Employee Assistance Programme—free, confidential advice available 24/7 for you and your family.

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council.
• Eco-friendly cleaning systems in bedrooms, public areas, and kitchens.
• Volunteering opportunities for sustainable charities, two days per year, paid.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.