Waiter/ Waitress, Malmaison

TN United Kingdom; Oxford; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team at a renowned restaurant in Oxford, where you will be the face of the dining experience. This role offers the opportunity to interact with guests, ensuring their satisfaction while working in a vibrant environment. With flexible hours and a focus on training and development, you can grow your career in hospitality. Enjoy generous company benefits, including discounted stays and dining, as well as a commitment to sustainability. If you have a passion for customer service and a desire to learn, this position could be the perfect fit for you.

Benefits

Discounted staff rates at Malmaison

50% off friends and family room rates

35% off dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare plans

Referral bonuses

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Passion for customer service and willingness to learn.
• Experience is not essential.

Responsibilities

• Control flow and communicate with kitchen and management.
• Ensure a smooth dining experience for guests.

Skills

Customer Service

Communication

Teamwork

Job description

Job Opportunity at Malmaison in Oxford

Rate of Pay / Hours: £12.62 per Hour plus generous company benefits, training & development, 40 hours per week.

Type of Contract: Permanent

Location: Oxford

About the Role: You will be the face of the restaurant, helping to control flow, and communicate with the kitchen and management to ensure a smooth dining experience for our guests.

Working Hours & Flexibility: We operate 7 days a week, 365 days a year. We offer flexible shift patterns, with busier times during evenings and weekends. Specific hours can be discussed at interview.

Training & Development: We offer nationally recognized apprenticeships alongside detailed brand training to support your career growth.

Ideal Candidate: Experience is not essential; a passion for customer service and a willingness to learn are key.

Why Join Us? Be part of a brand that creates memorable experiences, with opportunities for internal development into management roles.

Additional Benefits:

• Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• 50% off friends and family room rates.
• 35% off dining in our restaurants.
• Fully funded apprenticeship programs.
• High street discounts, cycle to work scheme, healthcare plans, referral bonuses, and more.
• Complimentary stays on your anniversaries with dinner, bed, and breakfast.
• Support programs including Wagestream for instant wage access, Employee Assistance Programme, and sustainability initiatives.

Sustainability Goals: We focus on renewable energy, waste recycling, eco-friendly cleaning, and volunteering for sustainable charities.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.