Waiter/ Waitress, Hotel du Vin

Frasers Hospitality; Winchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant and dynamic team at an established hospitality brand, where you will be the face of the restaurant, ensuring guests enjoy unforgettable dining experiences. This role offers the chance to grow within the company, with opportunities for career training and development through nationally recognized apprenticeships. With a focus on flexibility, you will work various shifts, contributing to a lively atmosphere in a renowned establishment. Enjoy generous benefits, including discounted stays and a supportive work environment that values your contributions and promotes personal growth.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness & National Campaign Days

Employee Assistance Programme

Qualifications

• Experience in customer service is essential for providing great guest experiences.
• Flexibility in working hours is important due to varying shift patterns.

Responsibilities

• Be the face of the restaurant, ensuring smooth dining experiences.
• Communicate effectively with kitchen and management for guest satisfaction.

Skills

Customer Service

Communication

Flexibility

Education

Apprenticeship

Job description

OTE Up to £13.25 per Hour (Including TRONC) plus Generous Company Benefits, Training & Development

Job Description

Rate of Pay / Hours: OTE Up to £13.25 per Hour (Including TRONC) plus Generous Company Benefits, Training & Development / 8 Hours per Week

Contract Type: Fixed term contract - Seasonal

Location: Winchester

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.

In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.