Waiter/Waitress (Fixed Term)

Bettys & Taylors of Harrogate; Beckwithshaw; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Profit-sharing bonus

Meal provided

Free parking

Flexible benefits

Health benefits

Job summary

Bettys & Taylors of Harrogate is hiring a Waiter/Waitress for a fixed-term role at Harlow Carr. You will provide top-tier service to guests, learn the menu, and work at pace within a friendly team.

The position is full-time (minimum 30 hours over 5 days) with shifts including weekends, starting October 2026 and ending July 2027. Prior hospitality experience is preferred; full training is provided.

Qualifications

• Experience in a customer-facing environment preferred.
• Knowledge of food safety and health and safety procedures desirable.
• Full training will be provided.

Responsibilities

• Provide the highest level of service to deliver a deliciously magical experience for every customer.
• Learn the dishes on the menu and share knowledge with customers.
• Work at pace and as part of a strong team.

Skills

Customer service

Communication

Team work

Hospitality experience

Job description

An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us on a fixed term basis as part of our team at Harlow Carr. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.

Working pattern

• This is a Full Time role working a minimum of 30 hours over 5 days.
• We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch.
• These shifts may include some early mornings or later finishes.
• You will be required to work at least one day at the weekend every week.
• This will be a fixed term role from October 2026 - July 2027.

About You You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.

About Us - Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose and values, and we know our talented people set us apart. That’s where you come in.

We are committed to offering a respectful, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don’t worry if you do not meet 100% of the job requirements listed above - if you fulfil most of the skills and experiences we're looking for, please apply as we would love to hear from you.

What We Offer You

You’ll receive a comprehensive benefits package designed to support your financial and overall wellbeing. On top of a competitive salary, we offer:

• Discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
• Breakfast and a freshly cooked hot meal option.
• Free parking
• A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
• Discounts on Bettys & Taylors products.
• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read more here.
• Holiday allowance with the option to buy and (in some cases) sell additional days.
• Pension schemes and life assurance.
• And more.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On-the-job learning
• External training programmes
• Apprenticeship opportunities
• Internal 1:1 coaching schemes
• Find out more about working here on our website.

Please don’t hesitate to let us know of any reasonable adjustments which you feel you’d benefit from, at any stage of the recruitment process. The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

If you have any queries about this vacancy, please contact the hiring manager on [e-mail]

The closing date for this vacancy will be 27th August 2026.