Waiter/Waitress

Bettys & Taylors of Harrogate; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discretionary profit-share bonus

Breakfast and hot meal option

Flexible and inclusive family-friendly

Discounts on Bettys & Taylors products

Health benefits

Wellbeing support and EAP

Holiday allowance with option to buy/s

Pension schemes

Life assurance

Job summary

Bettys & Taylors of Harrogate in York is seeking a Waiter or Waitress to join our Front of House team. You will deliver a deliciously magical experience for every customer, work at pace, and uphold high service standards.

This part-time role requires flexibility for early mornings and weekends. Previous customer-facing hospitality experience is preferred, with good communication and teamwork. Full training is provided, including food safety and health and safety procedures.

Qualifications

• Experience in customer-facing environment is a must.
• Good communication and teamwork skills are required.
• Knowledge of food safety and health and safety is desirable but training is provided.

Skills

Customer service

Communication

Hospitality experience

Job description

An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at York. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.

Working pattern

• This is a Part Time role working a minimum of 12 hours over 2 days
• We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch.
• These shifts may include early mornings or evening shifts up to 11pm.
• You will be required to work at least one day at the weekend every week.

If you would like to discuss working patterns please provide more details in your application.

About You

You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.

About Us - Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly.

We are driven by our purpose and values, and we know our talented people set us apart. That’s where you come in.

We are committed to offering a respectful, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences.

What We Offer You

• Discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
• Breakfast and a freshly cooked hot meal option.
• A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
• Discounts on Bettys & Taylors products.
• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources).
• Holiday allowance with the option to buy and (in some cases) sell additional days.
• Pension schemes and life assurance.
• And more.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On-the-job learning
• External training programmes
• Apprenticeship opportunities
• Internal 1:1 coaching schemes

Application and Interview Process

Please don’t hesitate to let us know of any reasonable adjustments which you feel you’d benefit from, at any stage of the recruitment process.

The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

If you have any queries about this vacancy, please contact the hiring manager on [e-mail]

We may close this vacancy early in the event we receive a high volume of applications.

The closing date for this vacancy will be 19th November 2026.