Waiter/Waitress

Carluccio's; Stratford-upon-Avon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

50% dining discount

BRG Spark App discounts

20% in-store discount

Wage Stream access

Refer a friend bonus

Career development opportunities

Flexible hours

Job summary

Carluccio's in Stratford-upon-Avon is seeking a Waiter/Waitress to be the face of our Italian dining experience. You will welcome guests, take orders, and deliver attentive service while guiding guests through our menu and beverage options.

Join a BRG group that values hospitality, flexible working, and career development, with perks like staff discounts across brands, Wage Stream access, and referral bonuses.

Qualifications

• Customer-focused hospitality experience considered a plus.
• Knowledge of Italian dining or restaurant service preferred.

Responsibilities

• Deliver attentive and friendly service to guests.
• Know and guide guests through the menu and drinks.
• Create memorable experiences by personalizing service and handling requests.

Skills

Customer Service

Safe Food Handling

Communication Skills

Job description

Join Our Team as a Waiter/Waitress at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create unforgettable Italian dining experiences. Our passion for authentic, fresh ingredients and warm hospitality is at the heart of everything we do. We’re looking for enthusiastic Waiters and Waitresses to join our front-of-house team and help us deliver exceptional service to every guest.

The Role:

As a Waiter/Waitress at Carluccio’s, you’ll be the face of our restaurant, ensuring every guest feels welcomed and valued. Here’s what you’ll be doing:

• Deliver Outstanding Service: Provide attentive and friendly service, making sure our guests enjoy every moment of their dining experience.
• Know the Menu: Be knowledgeable about our dishes and drinks, confidently guiding guests through our menu and offering recommendations.
• Create Memorable Experiences: Go the extra mile to ensure each guest leaves with a smile, whether by personalizing service or attending to special requests.
• Work as a Team: Collaborate with kitchen and bar staff to ensure seamless service, from order taking to food delivery.
• Maintain a Welcoming Environment: Keep the dining area clean and presentable, setting up tables and ensuring the restaurant is ready for guests at all times.

What’s In It For You? We’re Not Just Offering a Job; We’re Offering a Career Full Of Excitement And Growth

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to be part of something special in a place where food, people, and passion come together.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Stratford Upon Avon offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

Skills

• Customer Service
• Safe Food Handling
• Communication Skills