Supervisor

Restaurants; Winchester; On-site; GBP 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Free staff meals

Generous staff discounts

Ongoing training and development

Opportunities to progress within Rick 

Extra holiday allowance after 5 years

Job summary

Rick Stein Winchester, part of Rick Stein Restaurants, seeks an experienced Front-of-House Supervisor to lead the service team and deliver outstanding guest experiences. You will supervise the front-of-house during shifts, motivate staff, and coordinate with kitchen and bar teams to maintain smooth operations and exceptional hospitality.

The role offers opportunities for progression within a respected hospitality group, with ongoing training in food, wine and leadership, and a supportive team

Qualifications

• Experience in front-of-house leadership and supervising teams.
• Strong guest-service focus with a calm, confident manner.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and motivate the front-of-house team during service.
• Ensure smooth operation of your section and the wider restaurant.
• Deliver relaxed, memorable dining experiences for every guest.
• Share knowledge of menus, daily specials, wines and drinks.
• Anticipate guest needs and provide thoughtful recommendations.
• Mentor junior team members to develop their skills.
• Liaise with kitchen and bar teams to ensure seamless service.
• Uphold Rick Stein’s high standards at all times.
• Assist management with daily operational tasks including staff scheduling and training.

Skills

Front-of-House leadership

Team motivation

Guest service

Communication

Job description

Supervisor – Front of House Earn up to £16.64 per hour, including tips. Great food. Genuine hospitality. A place to grow.

At Rick Stein Restaurants, we’re all about fresh seafood, simple cooking done brilliantly, and making every guest feel genuinely welcome. We’re now looking for an experienced and confident Front-of-House Supervisor to join our team.

If you love great food, enjoy leading a team, and thrive in delivering outstanding guest experiences, we’d love to meet you.

What you’ll be doing

• Supervising and motivating the front-of-house team during service
• Ensuring smooth and efficient operation of your section and the wider restaurant
• Delivering relaxed, memorable dining experiences for every guest
• Sharing expert knowledge of our menus, daily specials, wines, and drinks
• Anticipating guest needs and providing thoughtful, confident recommendations
• Supporting and mentoring junior team members to develop their skills
• Liaising closely with the kitchen and bar teams to ensure seamless service
• Upholding the high standards that define the Rick Stein name at all times
• Assisting management with daily operational tasks, including staff scheduling and training

What we’re looking for

• A friendly, positive attitude with a natural sense of hospitality
• Previous front-of-house experience with confidence leading a team
• A genuine interest in food, wine, and seafood
• Strong communication and interpersonal skills, confident engaging with guests and colleagues
• A team player who thrives in a busy, professional environment
• Someone who leads by example, inspires their team, and takes pride in exceptional service

What you’ll get

• Competitive pay plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms, and Shops
• Ongoing training and development, including food, wine, and leadership skills
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• Access to discounts on 100s of retailers, health, entertainment, travel & more

If you’re passionate about hospitality and want to be part of a restaurant group that values quality, warmth, and professionalism, and start your journey with Rick Stein Restaurants.

Rick Stein Winchester was the first restaurant that Rick Stein and Jill Stein opened outside of Cornwall in 2014. With a nod towards our coastal heritage, this restaurant brings the freshest fish, simply cooked to Winchester. Our stunning seafood restaurant is situated on Winchester high street and is just a short train ride from London.