Waiter / Waitress

Green & Fortune Ltd.; Greater London; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Company Sick Pay

Staff Discounts

Holiday Allowance

Volunteer Day

Discount Hub

Cycle to Work

Refer a Friend

Learning & Development

G&F Support Scheme

EAP

Job summary

Green & Fortune Ltd. invites applications for a Waiter/Waitress position at Rotunda Restaurant, Kings Place, London. Join a busy bar and dining room where guest service and accuracy matter.

Ideal candidates will have proven experience, polished communication in English, and a passion for hospitality. The role offers opportunities to contribute to a friendly team and deliver memorable dining experiences. We value detail, a can-do attitude, and teamwork, and provide benefits and career growth

Qualifications

• Proven experience as a Waiter / Waitress in a similar setting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and cleanliness.

Responsibilities

• Greet guests and seat them promptly and take orders.
• Interact with customers to take food and drink orders and provide recommendations.
• Read the table and upsell items when appropriate; accommodate special requests.
• Maintain a clean and organized area and ensure health & safety compliance.
• Handle cash transactions and maintain accurate sales records.
• Collaborate with the team to ensure smooth operation and customer satisfaction.
• Uphold high standards of service and professionalism.

Skills

Waiter/waitress experience

Customer service

English communication

Cash handling

Job description

Green & Fortune is excited to offer a fantastic opportunity for an experienced Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for.

At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

KEY RESPONSIBILITIES OF THE ROLE:

• Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service.
• Interact with customers to take food and drink orders and provide recommendations
• Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed.
• Maintain a clean and organized area, ensuring compliance with health and safety regulations
• Handle cash transactions and maintain accurate records of sales
• Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction
• Uphold the highest standards of customer service and professionalism

REQUIREMENTS:

• Proven experience as a Waiter / Waitress in a similar setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and cleanliness

Makers’ benefits

• Company Sick Pay – Up to 5 days after 1 year of service
• Staff Discounts – 50% off in our restaurant and 25% off at our cafés
• Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
• Volunteer Day – One paid day off each year to support a community or charity of your choice
• Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more
• Cycle to Work Scheme
• Refer a Friend Scheme
• Learning & Development – Access to our portal and further education through apprenticeship programmes
• G&F Support Scheme
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front‑of‑house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands‑on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at [e-mail] should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.