Commis waiter

Green & Fortune Ltd.; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Sick pay

Restaurant discount

Cafe discount

Holiday allowance increase

Loyalty bonuses

Volunteer day

Cycle to work

Refer a friend

Learning & development

G&F Support Scheme

Employee Assistance Program

Job summary

Green & Fortune is seeking an experienced Commis Waiter/Waitress to join Rotunda Restaurant at Kings Place, London. You will help deliver friendly and efficient service in a busy bar and dining room, taking orders, upselling, and ensuring guest satisfaction.

Ideal candidates will speak fluent English, work well in a team, and have a passion for hospitality. The role offers Staff benefits, training opportunities, and a supportive environment at multiple iconic venues in London.

Qualifications

• Experience in a busy bar/restaurant environment preferred.

Responsibilities

• Greet guests and seat them promptly.
• Take food and drink orders and make recommendations.
• Upsell items and accommodate special requests.
• Maintain cleanliness and safety standards.
• Handle cash transactions and accurate sales records.
• Collaborate with the team for smooth service and guest satisfaction.
• Uphold high standards of customer service and professionalism.

Skills

Customer service

English proficiency

Communication

Teamwork

Attention to detail

Job description

Green & Fortune is excited to offer a fantastic opportunity for an experienced Commis Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for.

KEY RESPONSIBILITIES OF THE ROLE:

• Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service.
• Interact with customers to take food and drink orders and provide recommendations
• Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed.
• Maintain a clean and organized area, ensuring compliance with health and safety regulations
• Handle cash transactions and maintain accurate records of sales
• Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction
• Uphold the highest standards of customer service and professionalism

WHAT DO WE OFFER IN RETURN?

• Company Sick Pay
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increase with length of service
• Loyalty bonuses in line with the length of service.
• One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back
• Retail, Grocery and Gym Discounts
• Cycle to Work Scheme
• Refer your friend scheme
• Learning and Development Portal and further education with apprenticeship programs
• G&F Support Scheme
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

At Green & Fortune, hospitality is at the heart of what we do. Since 2008, we’ve grown into an award-winning independent company, delivering high-quality food, personal service, and memorable experiences across retail and events.

We operate five iconic London venues: Kings Place in Kings Cross, Sea Containers, Rose Court, One Southwark Bridge, and Central Hall in Westminster. We care deeply about our people and our guests, and we look for individuals who share our passion for making customers happy.

Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at [e-mail] to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that eligibility to work in the UK is required.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.