Café Supervisor

Green & Fortune Ltd.; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Company Sick Pay

Staff Discounts

Holiday Allowance

Volunteer Day

Hospitality Essentials

Cycle to Work Scheme

Refer a Friend Scheme

Learning & Development

G&F Support Scheme

Hospitality Action

Job summary

Green & Fortune Cafés are seeking a Café Supervisor at Sea Containers on London’s South Bank to lead frontline service in a vibrant setting. You’ll help ensure exceptional guest experiences and uphold our sustainable, innovative approach to fresh foods and specialty coffee.

The role emphasizes strong teamwork, effective communication, and adaptability in a fast-paced hospitality environment, with a focus on delivering consistent, memorable moments for guests.

Qualifications

• Previous experience as a Café Supervisor.
• A passion for delivering outstanding customer service.
• Ability to work in a fast-paced and dynamic environment.
• Strong communication and interpersonal skills.
• Enthusiasm for learning and adapting to new tasks.

Skills

Café supervision experience

Customer service excellence

Fast-paced environment

Communication skills

Willingness to learn

Job description

CAFÉ SUPERVISOR

POSITION OVERVIEW

Are you passionate about delivering exceptional service in a dynamic and vibrant environment? Join our café team at Sea Containers, situated on London's iconic South Bank, and become a key player in the success of Green & Fortune Cafés – renowned for its sustainable and innovative approach to fresh food and specialty coffee

At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

REQUIREMENTS:

• Previous experience as a Café Supervisor
• A passion for delivering outstanding customer service.
• Ability to work in a fast-paced and dynamic environment.
• Strong communication and interpersonal skills.
• Enthusiasm for learning and adapting to new tasks.

Makers’ benefits

• Company Sick Pay – Up to 5 days after 1 year of service
• Staff Discounts – 50% off in our restaurant and 25% off at our cafés
• Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
• Volunteer Day – One paid day off each year to support a community or charity of your choice
• Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more
• Cycle to Work Scheme
• Refer a Friend Scheme
• Learning & Development – Access to our portal and further education through apprenticeship programmes
• G&F Support Scheme
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front‑of‑house teams, we’re united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands‑on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at [e-mail] should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.