Waiter / Waitress

Audley Villages; Gerrards Cross; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Work life balance

Competitive salary

Company pension 5%

28 days holiday

50% staff discount

Staff suites nationwide

Learning and development

Employee discount portal

Healthcare cash plan

Refer a friend bonus

Uniform provided

Job summary

Audley Villages in Gerrards Cross, England, is hiring a Waiter/Waitress to join our restaurant and bistro within the retirement village. The role is full-time, 37.5 hours per week, covering five days, and customers include Audley Owners and external guests who expect exceptional service in a luxury setting.

You will take reservations, seat guests, advise on the menu, serve afternoon tea, promote the village and our luxury spa, and ensure a warm, seamless dining experience.

Qualifications

• Experience in hospitality and handling cash preferred.
• Pride in work and a can-do attitude.
• Organised, self-motivated with sales awareness.
• Excellent communication skills.
• Willingness to learn and develop.
• Flexible with shifts and hands-on.
• Smart appearance with empathy and professionalism.
• Experience in waitressing/customer service is beneficial.

Responsibilities

• Take reservations and seat guests, advise on the menu.
• Serve afternoon tea and promote village facilities.
• Deliver warm, seamless service to owners and external guests.
• Assist with guest suites, answer owners’ inquiries, monitor stock levels.
• Help set up for special events and maintain cleanliness.

Skills

Hospitality experience

Cash handling

Communication skills

Organised

Sales mentality

Willingness to learn

Flexibility

Empathy & presentation

Job description

You must be a driver due to the remote location of the village.

This is a full-time, 37.5 hour weekly contract, covering 5 days a week.

The Role

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

As our Waiter / Waitress you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and the guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will get a warm welcome and a smooth, seamless service.

Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and keep everywhere looking scrupulously clean.

The Ideal Candidate

• Previous experience in hospitality and handling cash (preferably).
• Taking pride in everything you do is an essential quality for this role.
• A ‘can do’ attitude and an organised approach that ensures things get done.
• Excellent communication skills.
• Self-motivated and driven by standards and sales opportunities.
• Eager to learn and develop.
• Hands on and flexible approach to daily duties and shift patterns.
• Warm, professional and empathetic, as well as smartly turned out.

In Return You Will Receive

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Villages are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’