Waiter/Waitress

Din Tai Fung; City of Westminster; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Dining discount

Gift voucher on anniversary

Free meals on shift

Career progression plan

Paid holidays

EAP & counselling

Team events & referrals

Job summary

Din Tai Fung UK is hiring a Waiter/Waitress, Server to deliver exceptional dining experiences at our Central London locations including Covent Garden, Selfridges and Canary Wharf.

You’ll take orders, guide guests through the menu, and ensure timely service while maintaining a welcoming environment. Training provided, with strong prospects for growth in a renowned brand.

Qualifications

• Previous experience in a front-of-house role preferred, training available.
• Friendly, outgoing with excellent communication and guest-service passion.
• Ability to stay calm under pressure and maintain efficient service.
• Interest in building a career in hospitality and willingness to learn.
• Flexible full-time availability including weekends/evenings/holidays; shifts up to 11:30 PM.

Responsibilities

• Welcomes guests and guides through the menu.
• Takes orders, delivers food and drinks, checks guest satisfaction.
• Handles guest payments and processes transactions.
• Assists with clearing and resetting tables, maintains cleanliness.

Skills

Waiter/Waitress experience

Communication skills

Calm under pressure

Hospitality mindset

Flexible schedule

Job description

About Our Restaurant and Bar

Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.

We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our location in Selfridges.

Job Description

As a Waiter/Waitress, Server at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating an unforgettable dining experience for our guests. Your main responsibilities will include:

• Ensuring guests feel welcome and providing guidance through the menu
• Taking orders accurately and efficiently, delivering food and drinks promptly, and checking in with guests to ensure satisfaction
• Handling guest payments and processing transactions accurately
• Assisting with clearing and resetting tables, ensuring the restaurant remains clean, organised, and inviting

Who You Are

We’re looking for a Waiter/Waitress, Server who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have:

• Experience in a Waiter/Waitress, Server or front-of-house role in a fast-paced restaurant or hospitality environment, [although we are happy to train enthusiastic newcomers!]
• A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences
• The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting
• A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills
• Flexible availability to work full-time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM

Why Choose Din Tai Fung UK?

At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Waiter/Waitress, Server, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.

What We Offer

• Competitive Pay: Hourly rates start at £18 (including troncs), rising to £19~£20 once qualified
• Working Week: 5 days per week on a rota basis, from Monday to Sunday; night shifts may run as late as 11:30 PM
• Contracted Hours: Full-time for 40~48 hours per week & part-time for 20 hours per week
• Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf)

Employee Benefits

• 30% off dining at Din Tai Fung UK restaurants
• Dining gift voucher on your work anniversary
• Nutritious meals provided during your shifts
• Personalised development plans and clear career progression within a fast-growing restaurant group
• Paid Holidays: Start with 28 days per year, rising to 30 days with continued service
• Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family
• Monthly treats, team activities, employee referral bonus and other exciting employee perks and rewards for your hard work

How We’ll Support You

At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Waiter/Waitress, Server in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personalities to the team.