Waiter/ Waitress

Gordon Ramsay Restaurants; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive Pay Rate

50% staff discount on food and drink

30% discount for friends & family

Access to streams before payday

Refer a Friend scheme (£250–£1000)

Global training & development

Career progression across multi-site &

Wellbeing support via MYNDUP

Job summary

Lucky Cat by Gordon Ramsay in London is seeking a passionate Waiter/Waitress to join our team, delivering exceptional service and knowledge of menu. You will handle a section, support junior team members, and ensure guests have a memorable dining experience.

We offer strong staff discounts, wellbeing benefits, and opportunities to grow across our multi-site brand, with a dynamic, fast-paced hospitality environment.

Qualifications

• Excellent product knowledge and a passion for guest experience.
• Confident to run a section and supervise junior team members.
• Thrive in teamwork and support management to guarantee a positive dining experience.
• Energetic, friendly and able to convey enthusiasm for food and wine.

Responsibilities

• Provide attentive service with a focus on guest satisfaction.
• Manage a station and assist junior team members as needed.
• Collaborate with the team to maintain high standards and targets.
• Use interpersonal skills to contribute to a memorable dining experience.

Skills

Guest service

Team leadership

Communication

Interpersonal skills

Job description

Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo’s 1930s Kissas and Shanghai’s drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table.

We have a fantastic opportunity for an enthusiastic and passionate Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay.

What you do as a Waiter/Waitress:

• You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences
• You’re confident to run a section and supervise the junior members of the team
• You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience
• You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved

What’s in it for you:

• Competitive Pay Rate
• A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses
• 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses
• Employees can instantly access up to 50% of basic wages earned before payday via Stream
• Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply)
• Access to our world-class training & development opportunities globally
• Progress your career through a multi-site and multi-brand, best in class global restaurant group
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotel
• MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.