Waiter - The Hero's Return

Battersea Power Station; Ellon; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discounts on food and drinks

Complimentary meal during every shift

Brand new role – join at the start

Full training and development support

Career progression opportunities

Staff discounts

Job summary

Battersea Power Station is opening a brand-new venue and recruiting a Waiter to join the Front of House team. You will welcome guests, take orders, serve food and drinks, and help maintain a vibrant service standard.

You’ll work closely with colleagues to ensure every guest leaves happy, with training provided. Enjoy staff discounts, complimentary meals, and career progression as part of a supportive team.

Qualifications

• Positive attitude and eagerness to help guests.
• Strong guest-focused mindset to ensure satisfaction.
• Clear, polite communication with guests and staff.
• Reliable and punctual commitment to shifts.
• Team player who supports colleagues and contributes to a friendly environment.
• Hospitality or customer service experience is a bonus but not required.
• Must have valid permission to work in the UK.

Responsibilities

• Greet guests and show them to their tables.
• Take orders accurately and relay to kitchen/bar teams.
• Serve food and drinks with care and efficiency.
• Check in with guests to ensure comfort and needs.
• Process payments and handle enquiries politely.
• Keep dining areas clean and presentable at all times.
• Collaborate with the team to maintain a positive atmosphere.
• Adhere to health, safety and hygiene standards.

Skills

Positive attitude

Guest focused

Communication

Reliability

Team player

Experience

Right to work

Job description

About Us

We are thrilled to be opening our brand-new venue in November in the iconic Battersea Power Station - one of London’s most exciting and vibrant destinations. We are building a team that lives and breathes hospitality: our mission is simple - to make every guest feel welcomed, valued, and delighted from the moment they walk through our doors.

The Hero’s Return is recruiting

Location: Battersea Power Station

Position: Waiter

Job Description

About Us

We are thrilled to be opening our brand-new venue in November in the iconic Battersea Power Station - one of London’s most exciting and vibrant destinations. We are building a team that lives and breathes hospitality: our mission is simple - to make every guest feel welcomed, valued, and delighted from the moment they walk through our doors.

The Role

As part of our Front of House team, you will be the friendly face of our new venue. You’ll play a key part in shaping our reputation for great service and guest satisfaction. Whether it’s greeting guests, serving food and drinks, or keeping the space looking its best, your focus will always be on making every visit a special one.

• Welcoming guests with a warm smile and showing them to their table
• Taking orders accurately and communicating clearly with kitchen and bar teams
• Serving food and drinks efficiently, professionally, and with care and attention
• Checking in regularly to ensure guests are comfortable, happy, and have everything they need
• Handling payments, enquiries, and any requests politely and confidently
• Keeping dining areas, tables, and service stations clean, tidy, and presentable at all times
• Working closely with the whole team to create a positive, energetic, and supportive atmosphere
• Following all health, safety, and hygiene standards to keep everyone safe

What We Are Looking For

• Positive attitude: Friendly, outgoing, and naturally eager to help people
• Guest focused: You take pride in making guests feel at home and ensuring they leave happy
• Great communication: Clear, polite, and confident speaking to guests and colleagues
• Reliable and punctual: Committed to your shifts and ready to be part of a new team from day one
• Team player: Happy to pitch in wherever needed and support your colleagues
• Experience: Previous hospitality or customer service experience is a bonus — not required — full training will be provided
• Right to work: You must hold valid permission to work in the UK

What We Offer

• Hourly pay + guaranteed tronc based on level of experience
• Brand new role - join us at the start and help shape our standards
• Full training and ongoing development support
• Staff discounts on food and drinks
• Complimentary meal during every shift
• Opportunities for career progression as we grow
• A fun, friendly, and supportive team environment
• Work in one of London’s most famous and popular locations

Benefits

• Company pension
• Discounted or free food
• Employee discount
• Flexible schedule
• Referral programme
• Store discount

Equal Opportunity

• We are an equal opportunity employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive team.

Experience

• Hospitality: 1 year (preferred)