Waiter - Fallow - London

Quick Service; Greater London; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Free welcome lunch for you and a guest

50% discounts across the group

25% Friends and Family discounts

50% discount on company retail

Staff meal during your shift

Increased holiday entitlement after 3+

Enhanced parental leave (after 1 year)

Sabbaticals (after 3 years)

Wellbeing initiatives

Career progression

Continuous Learning & development

Job summary

Fallow in London seeks a Waiter to deliver exceptional dining experiences with attentive service, deep menu knowledge, and a collaborative front-of-house approach. You will work with a close-knit team to ensure memorable visits and uphold high standards of hospitality.

The role emphasizes guest rapport, menu guidance, rapid order delivery, and seamless coordination with kitchen and bar teams, plus a commitment to wellbeing and professional development.

Qualifications

• Must have warm, professional service and guest-focused approach.
• Excellent communication and multitasking under pressure.
• Experience in a busy dining environment preferred.

Responsibilities

• Provide warm, professional, and attentive service to guests.
• Guide guests through menus with recommendations and pairings.
• Take and deliver orders accurately and efficiently.
• Collaborate with kitchen and bar teams for timely service.
• Maintain cleanliness and organization of the dining area.
• Handle guest inquiries and concerns with professionalism.

Skills

Strong communication

Interpersonal skills

Attention to detail

Team player

Education

Experience in high-quality, fast-paced restaurant

Job description

As a Waiter at Fallow, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest.,

• Provide warm, professional, and attentive service, ensuring guests feel welcome and valued.
• Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings.
• Take and deliver orders accurately and efficiently, maintaining high service standards.
• Collaborate with kitchen and bar teams to ensure smooth communication and timely service.
• Maintain cleanliness and organization of the dining area in line with health and safety regulations.
• Handle guest inquiries, requests, and concerns with professionalism and efficiency.
  Previous experience as a Waiter in a high-quality, fast-paced restaurant.
• Passion for food, sustainability, and delivering outstanding hospitality.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask under pressure.
• A team player with a proactive and positive attitude.
  Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fal­low's DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow's permanent home in St James's market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ 'sustainable restaurant of the year' and the Caterer award for 'best new restaurant'.
• Competitive salary.
• Career progression.
• Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
• Wellbeing initiatives.
• Reward and recognition schemes.
• Free welcome lunch for you and a guest.
• 50% restaurant discounts across the group.
• 25% Friends and Family discounts.
• 50% discount on company retail.
• Supplier trips, staff parties and team socials.
• Staff meal during your shift.
• Increased holiday entitlement after three years employment.
• Enhanced parental leave (after one year's employment).
• Sabbaticals (after three years employment).
• Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.
• At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.