Waiter/ess - Flexible Hours in Luxury Bar & Lounge

Hyatt Hotels Corporation; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel stays

Free meals on duty

Uniform provided

Headspace membership

50% discount on food and beverages

Career development opportunities

Job summary

Hyatt Regency London – The Churchill is seeking a friendly Waiter/ess for the Churchill Bar, offering flexible hours. You will warmly welcome guests, maintain expert knowledge of menus and promotions, and communicate recommendations to guests, while upholding Hyatt's high service standards.

This Flexi Hours role provides control over shifts (0–40 hours weekly) and a clear path for development within Hyatt. Benefits include discounted hotel stays for you and loved ones, free meals on duty,

Qualifications

• Previous experience in premium hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to anticipate guest needs and deliver memorable experiences.

Responsibilities

• Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
• Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
• Have excellent product knowledge and be able to make recommendations to guests
• Follow departmental standard operating procedures to maintain high service standards.
• Controlling and analysing quality levels service, guest satisfaction, sanitation, cleanliness and hygiene
• Deliver the outlet concept, ensuring every aspect of the operation stays true to this concept as advised by the manager

Skills

Excellent communication

Interpersonal skills

Job description

Hyatt Regency London – The Churchill is seeking a friendly Waiter/ess for the Churchill Bar, offering flexible hours. You will warmly welcome guests, maintain expert knowledge of menus and promotions, and communicate recommendations to guests, while upholding Hyatt's high service standards.

This Flexi Hours role provides control over shifts (0–40 hours weekly) and a clear path for development within Hyatt. Benefits include discounted hotel stays for you and loved ones, free meals on duty,