Waiter/ess Regency Club - Flexi Hours

Hyatt Regency Dfw; Greater London; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounted hotel stays

Free meals on duty

Uniform provided

Headspace membership

Staff discount on meals

Career development opportunities

Job summary

Hyatt Regency London – The Churchill is seeking a waiter/waitress for the Regency Club on Flexi Hours. You will deliver personalised service, refreshment station upkeep, and maintain an elegant lounge environment for guests.

Prior premium hospitality experience and excellent communication are preferred. The role offers flexible scheduling with opportunities to work up to 40 hours weekly, plus staff dining, discounts, and development prospects across Hyatt Hotels.

Qualifications

• Premium hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Ability to anticipate guest needs and provide memorable service.

Responsibilities

• Provide exceptional personalised service to guests in the Regency Club lounge.
• Set up and maintain beverage stations including coffee and tea.
• Maintain cleanliness and organisation of the lounge area.
• Recognize regular guests and tailor service to their preferences.
• Report shortages or replenish stock of food, beverages, and supplies.
• Anticipate guest needs and exceed expectations.

Skills

Communication

Interpersonal skills

Guest service

Job description

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Flexi Hours

At Hyatt, there’s a home for every stage of your career. With Flexi Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Duties and responsibilities related to theWaiter/ess – Regency Club Flexi Hours role

• Provide an exceptional and personalised service experience to all guests in the Regency Club ensuring every interaction is warm, welcoming, and professional.
• Set up and maintain beverage stations, including coffee, tea, and other refreshments typically offered in the lounge.
• Maintain cleanliness and organisation of the area, ensuring a seamless and elegant environment for guests.
• Recognize regular guests and customize service according to their preferences, enhancing their lounge experience.
• Report shortages or replenish stock for food, beverages, and supplies in the lounge.
• Anticipate guest needs and always aim to exceed expectations.

About You

Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.

Benefits of the Waiter/ess – Regency Club Flexi Hours

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and isrecognisedas a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt Regency London - The Churchill | London , ENG , GB