Luxury Waiter/Waitress - Guest Experience & Career Growth

Hyatt Hotels Corporation; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free meals on duty

Headspace membership

50% discount on food and beverages

Continuous learning and development

Job summary

Hyatt Regency London - The Churchill in London is seeking a Waiter/Waitress to provide exemplary food and beverage service in a luxury setting. You will learn menu details, greet guests, and deliver memorable dining experiences with a professional, guest-focused approach.

Ideal candidates are passionate about hospitality, possess strong communication skills, and thrive in a fast-paced environment while collaborating with colleagues to maintain top service standards.

Qualifications

• Excellent communication and guest service orientation.
• Positive attitude, professional approach and strong teamwork.
• Ability to multi-task in a fast-paced luxury hospitality setting.

Responsibilities

• Deliver exceptional food and beverage service, creating memorable dining experiences for every guest.
• Develop knowledge of menu items and hotel offerings to confidently assist guests.
• Build genuine connections and anticipate guests' needs to exceed expectations.
• Respond professionally to guest inquiries and resolve issues with care.
• Support revenue growth by recommending menu specialties and dining experiences.
• Maintain high standards of cleanliness and presentation in restaurant and bar areas.
• Collaborate with hotel colleagues to ensure a seamless guest journey.
• Uphold Hyatt’s service standards and values within the team.

Skills

Communication skills

Team player

Attention to detail

Hospitality mindset

Guest service

Tools

POS systems

Job description

Hyatt Regency London - The Churchill in London is seeking a Waiter/Waitress to provide exemplary food and beverage service in a luxury setting. You will learn menu details, greet guests, and deliver memorable dining experiences with a professional, guest-focused approach.

Ideal candidates are passionate about hospitality, possess strong communication skills, and thrive in a fast-paced environment while collaborating with colleagues to maintain top service standards.