Waiter

Maybourne Group; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Excellent salary package

Family friendly policies

Travel season ticket loans

Pension scheme

Job summary

Maybourne Group, operating Claridge’s and other iconic London hotels, invites applications for a Waiter/Waitress at Dante Mayfair. You will deliver seamless, five-star service to guests, with a strong knowledge of our Italian-inspired menu and beverage programme, ensuring every guest interaction enhances their dining experience.

Successful candidates will have prior experience in fine dining, a passion for food and drink, and a collaborative mindset to support Head Waiters and sommeliers in

Qualifications

• Have worked in a similar role, within a five star or fine dining environment.
• Have a passion for food and beverage with excellent knowledge.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have a thorough understanding of Forbes and LQA Standards.

Responsibilities

• Having a detailed understanding of our food menu and a great knowledge of our beverage programmes.
• Ensuring all set up duties and mise en place are completed before service.
• Assisting the Head Waiters to maintain a flawless and detailed service.
• Ensuring effective communication during service with Head Waiters, Sommeliers and Commis Waiters.

Skills

Fine dining experience

Food & beverage passion

Team player

Customer service

Job description

We are seeking an exceptional Waiter/Waitress to join the Dante Mayfair team at Claridge’s.

Maybourne operates some of the world’s most extraordinary hotels, including Claridge’s, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge’s for life’s finest moments become part of its brilliant legacy.

Claridge’s is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge’s is a place that invites you in, embraces you, and make your spirit soar.

Dante Mayfair

From the heartbeat of the Greenwich Village to the heart of Mayfair, Dante has crossed the Atlantic to bring its iconic cocktail culture to the timeless elegance of Claridge’s. As a part of the finely tuned and knowledgeable team, you will be serving our guests delicious modern Italian cuisine and world-class cocktails, creating an unforgettable dining experience. No matter the time of day they join us, you will be there to provide our guests with a seamless service that lingers long after the last sip of their Negroni’s.

As Waiter you will be responsible for:

• Having a detailed understanding of our food menu and a great knowledge of our beverage programmes.
• Ensuring all set up duties and mise en place are completed before service.
• Assisting the Head Waiters to maintain a flawless and detailed service.
• Ensuring effective communication during service with Head Waiters, Sommeliers and Commis Waiters.

Successful candidates for our Waiter opportunity will:

• Have worked in a similar role, within a five star or fine dining environment.
• Have a passion for food and beverage with excellent knowledge.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have a thorough understanding of Forbes and LQA Standards.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.