Waiter

The Hoxton; City of Edinburgh; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

29 days holiday

Food on shift

Pension

Life insurance

Training and development

Volunteer leave

Team events

Job summary

The Hoxton Edinburgh is seeking a friendly and energetic waiter to join our Food & Beverage team. You’ll help deliver memorable hospitality experiences, take orders, serve food and drinks, and contribute to a lively atmosphere in our West End location.

We value genuine hospitality, teamwork and a can-do attitude. You’ll receive on-the-job training, competitive pay, 29 days holiday, pension and life insurance, and opportunities to grow within an international hospitality group.

Qualifications

• Experience in hospitality or guest-facing roles preferred.
• Positive attitude and can-do approach.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Serve food and drinks to guests, ensuring orders are accurate.
• Provide warm, attentive and professional service from arrival to departure.
• Assist with maintaining a welcoming and upbeat atmosphere.
• Answer guest questions and handle requests to ensure satisfaction.
• Collaborate with F&B team to keep service running smoothly.

Skills

Hospitality

Guest service

Teamwork

Job description

Company Description

We're looking for a plate balancing, service loving

Company Description

We're looking for a plate balancing, service loving Waiter at The Hoxton, Edinburgh to keep the food, drinks and good vibe flowing.

Reporting to the Restaurant General Manager, you'll be responsible for helping run the day-to-day F&B operations and deliver a friendly service.

We've opened our doors in Edinburgh's charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we're home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment - our unique signature spot for meetings, private dinners and memorable gatherings.

Patatino is our all-day Italian trattoria serving fresh pasta, wood-fired pizzas, and all the spritzes and Italian wines you could wish for. Inspired by the glam and romance of the sun-soaked Amalfi coast, it's a spot for long, joyful meals with friends, where old-school charm meets modern design, with bold colours, cosy corners, and plenty of personality.

More About Us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What's in it for you…

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 29 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What You’ll Do…

• Simply put - you're the face of our guests' experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they're having a great time.
• Work with the F&B team in keeping things running smoothly.
• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
• Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
• Anticipate needs and proactively provide solutions so that our guests' expectations are not only met but exceeded.

What We’re Looking For…

• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we'd have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• If you have previous experience, great! But it's not a must-have for us; it's how you contribute to the team that matters.
• Nothing is an issue for you, you know what our guests want even before they do.