VWG Dedicated Technician - Worcester

The AA; Worcester; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Competitive base salary

OTE £50k+ potential

VWV training

23 days holiday + bank hols

Van, fuel, uniform

Pension, life assurance, GP & EAP

Job summary

The AA, in partnership with Volkswagen, seeks a dedicated Volkswagen Technician to deliver prestige roadside support and exceptional customer care. You will work from a VWG van, using manufacturer tools to diagnose and repair, owning the customer journey from arrival to completion.

Expect a 40-hour week with a 7am–8pm shift window and standby hours; base salary plus strong OTE for performance, plus ongoing VWG/AA training and benefits.

Qualifications

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
• Full UK Cat B licence (max 6 points).
• Confident, independent and customer-focused.

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles using manufacturer tools and diagnostics.
• Own the customer experience from arrival to repair completion.
• Combine technical skill with clear communication to ensure satisfaction.
• Handle warranty work, roadside diagnostics, and advanced repairs.
• Start and end your day at home with a VWG van, tools and uniform.
• Work 40 hours per week with a 7am–8pm shift and flexible standby hours.

Skills

NVQ Level 3

Customer focused

Independent

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Job description

Volkswagen Dedicated Technician - Drive Prestige, Deliver Excellence

Be Better - Be part of not one, but two iconic brands.

Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you'll represent two of the most respected names in motoring. This is more than a technician role- it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.

What You'll Do

• Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
• Take complete ownership of the customer experience, from arrival to completion of the repair
• Combine technical skill with excellent communication to ensure customer satisfaction every time
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs
• Start and end your day at home with a fully equipped VWG van, tools, and uniform
• Work 40 hours/week - currently with a 7am-8pm shift range, with flexible standby hours to suit your life

Who You Are

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
• Confident, independent, and customer focused
• Holds a full UK Cat B licence (max 6 points)

What You'll Get

• A competitive base salary of £38,270, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
• Industry-leading VWG & AA training
• 23 days holiday + bank hols (rises with service)
• Van, fuel, uniform, boots—but breakdown cover from Day 1
• Up to 7% pension, life assurance, 24/7 GP & EAP support

Ready for Anything? Be part of something iconic.