VWG Dedicated Technician - Bedford

The AA; Milton Keynes; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

VWG training

AA training

23 days holiday

Company van

Fuel included

Uniform provided

Breakdown cover

Pension plan

Life assurance

GP access

Job summary

The AA, in partnership with Volkswagen, seeks a dedicated Volkswagen Dedicated Technician to deliver prestige roadside support and high‑calibre customer service. You’ll work with VW diagnostics and drive prestige vehicles, starting and ending each day with a fully equipped VWG van.

With NVQ Level 3 and a UK Cat B licence, you’ll own the customer experience from arrival to repair, handling warranty work and advanced diagnostics while training with VWG and AA programs.

Qualifications

• NVQ Level 3 in Vehicle Maintenance & Repair or equivalent.
• Confident, independent and customer focused.
• Full UK Cat B driving licence (maximum 6 points).

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles using manufacturer tools and diagnostics.
• Take complete ownership of the customer experience from arrival to repair completion.
• Combine technical skill with excellent communication to ensure customer satisfaction every time.
• Handle warranty work, roadside diagnostics, and advanced repairs.
• Start and end your day with a fully equipped VWG van, tools and uniform.
• Work 40 hours per week with a 7am–8pm shift range and flexible standby hours.

Skills

Customer service

Communication

Technical diagnostics

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Full UK Cat B driving licence

Tools

Manufacturer diagnostic tools

Job description

Company Description/ Business Unit

Volkswagen Dedicated Technician - Drive Prestige, Deliver Excellence

Company Description/ Business Unit Volkswagen Dedicated Technician - Drive Prestige, Deliver Excellence Be Better - Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role- it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.

What You’ll Do

• Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
• Take complete ownership of the customer experience, from arrival to completion of the repair
• Combine technical skill with excellent communication to ensure customer satisfaction every time
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs
• Start and end your day at home with a fully equipped VWG van, tools, and uniform
• Work 40 hours/week - currently with a 7am-8pm shift range, with flexible standby hours to suit your life

Who You Are

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
• Confident, independent, and customer focused
• Holds a full UK Cat B licence (max 6 points)

What You’ll Get

• A competitive base salary of £41,976 with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
• Industry-leading VWG & AA training
• 23 days holiday + bank hols (rises with service)
• Van, fuel, uniform, boots-and breakdown cover from Day 1
• Up to 7% pension, life assurance, 24/7 GP & EAP support

Ready for Anything?

Be part of something iconic.