VWG Dedicated Technician – Luton

Automobile Association; Milton Keynes; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Company van provided

Pension & life assurance

Holiday entitlement

Job summary

Volkswagen Dedicated Technician, working with The AA, blends cutting-edge vehicle diagnostics with a customer-first service approach. You will represent two iconic brands and deliver a high-calibre experience that keeps customers moving with confidence.

You will work 40 hours per week, with a 7am–8pm shift range and flexible standby hours. A company van, fuel, uniform, boots, and breakdown cover are provided from day one.

Qualifications

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
• Confident, independent, and customer focused.
• Holds a full UK Cat B licence (max 6 points).

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics.
• Take complete ownership of the customer experience, from arrival to completion of the repair.
• Combine technical skill with excellent communication to ensure customer satisfaction every time.
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs.
• Start and end your day at home with a fully equipped VWG van, tools, and uniform.

Skills

Customer focus

Independent worker

Communication skills

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Job description

Volkswagen Dedicated Technician – Drive Prestige, Deliver Excellence

Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.

What You’ll Do:

• Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
• Take complete ownership of the customer experience, from arrival to completion of the repair
• Combine technical skill with excellent communication to ensure customer satisfaction every time
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs
• Start and end your day at home with a fully equipped VWG van, tools, and uniform
• Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life

Who You Are:

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
• Confident, independent, and customer focused
• Holds a full UK Cat B licence (max 6 points)

What You’ll Get:

• A competitive base salary of £41,976with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
• 23 days holiday + bank hols (rises with service)
• Van, fuel, uniform, boots—and breakdown cover from Day 1
• Up to 7% pension, life assurance, 24/7 GP & EAP support

Ready for Anything? Be part of something iconic.