VP, Enterprise Services & Delivery Leadership

Formula.; Greater London; Hybrid; GBP 180,000 - 240,000; Full time

Benefits offered by this job

Generous PTO

Personal development budget

Job summary

Formula. is seeking a VP of Professional Services to transform delivery for enterprise clients. You will report to the COO and lead a small team, owning client relationships from pre-sales through to go-live and beyond.

The role requires hands-on delivery leadership, senior stakeholder management, and a track record in professional services or consulting. Hybrid/London-based with ~10% travel and a generous development budget.

Qualifications

• Proven experience leading a professional services, consulting or delivery function, with real leadership gravitas.
• Evidence of stakeholder management across complex, multi-stakeholder enterprise clients, comfortable in the room with both client executives and solution architects
• Recent evidence of hands-on experience running external client implementations
• Ideally a consulting background (Big Four or strategy house), with experience in retail, ecommerce or consumer tech

Responsibilities

• Joining the pre-sales cycle early to shape scope, cost and stakeholders before contracts are signed
• Personally leading key client relationships and escalations, especially in your first 6-12 months
• Building a repeatable delivery model, with scoping and staffing frameworks to scale from a handful of clients to many
• Growing and mentoring the team, whilst putting AI to work in how you deliver and report
• Circa £180,000 base, plus a quarterly bonus and shares
• Hybrid in London, with around 10% travel
• Generous PTO and a dedicated personal development budget
• Direct reporting to the COO and shaping the function from the ground up

Skills

Leadership

Stakeholder management

Delivery leadership

Client relationships

Consulting background

Job description

Formula. is seeking a VP of Professional Services to transform delivery for enterprise clients. You will report to the COO and lead a small team, owning client relationships from pre-sales through to go-live and beyond.

The role requires hands-on delivery leadership, senior stakeholder management, and a track record in professional services or consulting. Hybrid/London-based with ~10% travel and a generous development budget.