Head of Enterprise Services Delivery (UK)

Zinier; Greater London; Remote; GBP 80,000 - 120,000; Full time

Job summary

A leading technology firm is seeking a Head of Professional Services to lead enterprise delivery across the UK. The ideal candidate will own customer relationships, guide complex implementations, and work closely with internal teams to ensure successful platform deployment. Strong experience with enterprise projects, technical intuition, and excellent communication skills are essential. This remote-first position allows for collaboration with teams and customers globally, with some travel required.

Qualifications

• Strong experience leading complex enterprise implementation projects involving multiple stakeholders and technical integrations.
• Excellent customer-facing and stakeholder management skills, with the ability to build trust with both business and technical audiences.
• Proven ability to drive delivery outcomes in fast-moving or unstructured environments.

Responsibilities

• Own delivery outcomes for strategic enterprise customers across the UK.
• Lead discovery workshops, solution design discussions, UAT coordination, and go-live activities.
• Step into critical delivery moments to unblock teams and resolve issues.

Skills

Customer-facing skills

Stakeholder management

Strong communication skills

Technical intuition

Ability to drive delivery outcomes

Cross-functional collaboration

Emotional intelligence

AI-native approach

Job description

A leading technology firm is seeking a Head of Professional Services to lead enterprise delivery across the UK. The ideal candidate will own customer relationships, guide complex implementations, and work closely with internal teams to ensure successful platform deployment. Strong experience with enterprise projects, technical intuition, and excellent communication skills are essential. This remote-first position allows for collaboration with teams and customers globally, with some travel required.