Volunteer Services Administrative Assistant

Stcolumbashospice; City of Edinburgh; Remote; GBP 30,000 - 31,000; Full time

Benefits offered by this job

27 days annual leave on joining

29 days after 5 years

33 days after 10 years

Job summary

St Columba's Hospice Care is seeking a proactive Volunteer Services Administrative Assistant to join our team in Edinburgh. The role supports daily admin, volunteer recruitment, event planning, and database management in a busy hospice environment.

You will handle rota administration, liaise with team leads, ensure onboarding compliance, and provide excellent contact with staff and volunteers from diverse backgrounds. An MS Office proficient, team-oriented individual is ideal.

Qualifications

• Experience handling administrative tasks in a busy environment.
• Strong numeracy and data entry accuracy.
• Excellent communication and customer service attitude.

Responsibilities

• Provide administrative support to Volunteer Services operations.
• Assist with volunteer recruitment and onboarding tasks.
• Plan and coordinate volunteer and staff events.
• Maintain and update the volunteer database (Better Impact).
• Provide rota administration and support for Rotageek scheduler.

Skills

Database management

Organisational skills

People skills

MS Office

Tools

Better Impact

Rotageek

Job description

Volunteer Services Administrative Assistant

£30,212 WTE per annum pro-rata (based 37.5 hours per week) (Step 1, rising to Step 2 £31,363 following satisfactory 12 month review)

An exciting opportunity has arisen for a keen and enthusiastic individual to join our Volunteer Services team!

We are looking for someone who has a combination of strong database, organisational and people skills, to provide administrative support to ensure the smooth operation of the department. Working as part of a team of staff and volunteers, you will be responsible for supporting daily administrative tasks, volunteer recruitment, planning volunteer and staff events, and maintaining our volunteer database (Better Impact). You will also provide rota administration and user support for our rota scheduler system (Rotageek), and liaise with Team Leads, ensuring compliance and assistance with onboarding tasks.

You will have strong communication, organisational and MS Office skills, but most importantly, you will be an enthusiastic and friendly individual, who enjoys dealing with people from a wide range of backgrounds.

Other benefits of working for the Hospice:

• 27 days annual leave on joining, 29 days annual leave after 5 years’ service, 33 days annual leave after 10 years’ service, per year, pro rata
• 8 public holidays per year, pro rata
• Contributory pension scheme 12% Hospice pension contribution (employee contribution 6%)
• Enhanced occupational sick pay
• Family Friendly Policies
• Training and development opportunities, individualised induction, supervision and Personal Development Plan
• Cycle to Work Scheme
• Access to Blue Light Card membership, providing Discounts on gym membership, cinema tickets, restaurants and shops
• Subsidised staff meals
• Living Wage employer and Investors in People Gold Accreditation employer
• Staff wellbeing support, including access to wellbeing resources and complementary therapy opportunities
• Work in our state-of the-art hospice building, with landscaped gardens and amazing views of the Firth of Forth

Other Information:

Redefining Hospice Care: St Columba's exists to give everyone who needs it the very best hospice care. We're an independent charity at the heart of our local community, offering free, flexible and person-centred palliative care and support to our patients and their families.

Criminal Record Check: This post requires the post holder to have a criminal record check. An application will need to be made to Disclosure Scotland and deemed satisfactory before the successful candidate can begin in post. The Hospice will pay/reimburse the cost of this check.

Right To Work in the UK: Please note that St Columba's Hospice Care does not hold a licence to sponsor visas and is therefore unable to support visa applications. Candidates must have the right to work in the UK without requiring sponsorship.

Scottish Charity No SC003634