Volunteer Experience Lead for Community Impact

Women In Football; Liverpool; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Contributory pension scheme matching 5

Life Assurance Cover

Cycle to Work scheme

Season ticket loans

Exclusive shopping discounts & cashbac

Will Writing Service

Employee Assistance Programme

Medicash Health Cash Plan

Volunteering opportunities

Special LFC perks – LFCTV GO access &优

Job summary

Liverpool FC Foundation is seeking a Volunteer Senior Coordinator to join the team at Anfield. You will design, deliver and enhance the Foundation’s volunteer journey, ensuring a rewarding experience and robust onboarding processes.

You will recruit, onboard, and manage volunteers, aligning opportunities with skills and aspirations to maximise community impact. You will build partnerships, oversee safeguarding, and maintain governance standards while supporting the Foundation’s strategic

Qualifications

• Previous experience of managing volunteers in an organisation with significant safeguarding needs.
• Experience providing an infrastructure that aims to satisfy governance standards involving the use of volunteers.
• A clear understanding of the value volunteers can add and how they should be utilised to maximise impact.
• Experience as a volunteer.
• A passion for helping people reach their potential and career aspirations.

Responsibilities

• Design and continuously improve volunteer recruitment, onboarding, and management processes in line with best practice and Foundation needs.
• Develop and maintain volunteer role profiles, guidance, and documentation to ensure consistency and compliance.
• Lead volunteer attraction campaigns and build partnerships to engage diverse volunteers that reflect our communities.
• Coordinate volunteer onboarding, pre-employment checks, and safeguarding requirements.
• Create a positive and engaging volunteer experience through ongoing support, development opportunities, and recognition initiatives.
• Build strong relationships with volunteers and managers, ensuring effective communication, feedback, and continuous improvement.
• Monitor and evaluate volunteer activity to ensure a high-quality experience while protecting the Foundation’s interests.
• Act as the Foundation’s subject matter expert on volunteering, supporting the wider people and resource strategy.
• Manage the Foundation’s volunteer management platform and oversee both internal and external volunteer programmes.

Skills

Volunteer management

Recruitment

Onboarding

Safeguarding

Governance

Stakeholder relations

Tools

MS Office

Volunteer management system

CRM software

Job description

Liverpool FC Foundation is seeking a Volunteer Senior Coordinator to join the team at Anfield. You will design, deliver and enhance the Foundation’s volunteer journey, ensuring a rewarding experience and robust onboarding processes.

You will recruit, onboard, and manage volunteers, aligning opportunities with skills and aspirations to maximise community impact. You will build partnerships, oversee safeguarding, and maintain governance standards while supporting the Foundation’s strategic