Volunteer Engagement Coordinator

Artizan International; Harrogate; On-site; GBP 17,000 - 21,000; Part time

Job summary

Artizan International, a creative and inclusive charity in Harrogate, is seeking a Volunteer Coordinator to recruit, train and support volunteers across our cafe, shop, and community activities. You will ensure DBS checks, onboarding, and ongoing volunteering support to build a valued, diverse team.

You will coordinate placements across cafe, arts workshops, Organics, community events, and youth programs, maintaining role clarity and fostering a positive volunteer experience aligned with

Responsibilities

• Volunteer Recruitment & Onboarding: Design and promote volunteer opportunities across all Artizan activities and handle enquiries, applications, interviews, onboarding, DBS checks, and orientation.
• Training & Support: Deliver or coordinate training (café protocols, creative facilitation, shop operations) and provide ongoing volunteer support.
• Volunteer Placement & Deployment: Match volunteers to cafés, arts workshops, and community projects, and define clear role descriptions for each placement.
• Motivation & Retention: Recognise volunteers, conduct regular check-ins, collect feedback, and organise appreciation events.
• Communication & Culture Building: Maintain effective volunteer communications and promote inclusive engagement across teams.
• Administration & Record-Keeping: Maintain volunteer rota, databases, and reports; manage receipts and budgets.
• Policy & Compliance: Help update safeguarding policies and ensure compliance with data protection and DBS requirements.
• Cross-Department Collaboration: Coordinate with Café Manager, Project Leads, Shop, Marketing/Finance to support volunteers.

Job description

Artizan International, a creative and inclusive charity in Harrogate, is seeking a Volunteer Coordinator to recruit, train and support volunteers across our cafe, shop, and community activities. You will ensure DBS checks, onboarding, and ongoing volunteering support to build a valued, diverse team.

You will coordinate placements across cafe, arts workshops, Organics, community events, and youth programs, maintaining role clarity and fostering a positive volunteer experience aligned with