Visual Merchandiser (Instore)

Coventry City Football Club Ltd.; Coventry; On-site; GBP 21,000 - 27,000; Full time

Job summary

Coventry City Football Club Ltd. is seeking an experienced Instore Visual Merchandiser to join our retail team. The successful candidate will maintain exceptional in-store displays, create engaging merchandise layouts, and maximise sales while enhancing customer experience.

This full-time role requires flexibility across a 7-day week including matchdays. You will implement floor plans, monitor sales trends, replenish stock, and train/coaching team members to uphold brand standards.

Qualifications

• Minimum 18 months' experience as an Instore Visual Merchandiser within a fashion, sports fashion or similar retail environment.
• Strong understanding of visual merchandising principles and retail presentation standards.
• Commercial awareness with ability to react quickly to sales trends and business needs.
• Excellent organisational and time management skills.
• Strong communication skills with the ability to influence and engage colleagues.
• Ability to work independently and as part of a wider team.

Responsibilities

• Create, maintain and continually improve in-store visual merchandising displays in line with company guidelines.
• Ensure high standards of store presentation, cleanliness and visual appeal are maintained at all times.
• Implement and execute floor plans effectively, ensuring products are displayed to maximise commercial opportunities.
• Monitor sales trends and proactively adapt displays to drive performance and respond to customer demand.
• Maintain stock replenishment and ensure merchandise is presented correctly and consistently throughout the store.
• Support promotional activity, seasonal launches and special events, including matchdays.
• Train, coach and develop team members on visual merchandising standards and best practices.
• Provide guidance and support to colleagues to ensure consistent execution of store standards.
• Work closely with management to identify opportunities for improving store performance and customer experience.

Skills

Visual merchandising

Team leadership

Retail experience

Fashion/sports retail

Communication skills

Job description

Coventry City Football Club is an ambitious, forward-thinking organisation with a proud heritage and a clear vision for the future. We are growing both on and off the pitch, investing in our people, our facilities, and our community. Joining us means being part of a progressive club where every role contributes to success, innovation is encouraged, and excellence is recognised. We offer the unique opportunity to work in a high-performance sporting environment while being part of a supportive, values-driven team that is shaping the next chapter of our journey. At Coventry City, you won’t just be working for a football club, you’ll be part of a movement.

The Role

We have an exciting opportunity for an experienced and creative Instore Visual Merchandiser to join our retail team.

The successful candidate will be responsible for maintaining exceptional visual standards throughout the store, creating engaging merchandise displays, and ensuring products are presented in a way that maximises sales opportunities and enhances the customer experience.

This is a full-time position requiring flexibility to work across a 7-day trading week, including weekends and matchdays.

Coventry City FC has gone through an exciting period of change and investment, which makes it an exciting time to join our team and become part of our journey.

Responsibilities

• Create, maintain and continually improve in-store visual merchandising displays in line with company guidelines.
• Ensure high standards of store presentation, cleanliness and visual appeal are maintained at all times.
• Implement and execute floor plans effectively, ensuring products are displayed to maximise commercial opportunities.
• Monitor sales trends and proactively adapt displays to drive performance and respond to customer demand.
• Maintain stock replenishment and ensure merchandise is presented correctly and consistently throughout the store.
• Support promotional activity, seasonal launches and special events, including matchdays.
• Train, coach and develop team members on visual merchandising standards and best practices.
• Provide guidance and support to colleagues to ensure consistent execution of store standards.
• Work closely with management to identify opportunities for improving store performance and customer experience.
• Minimum 18 months' experience as an Instore Visual Merchandiser within a fashion, sports fashion or similar retail environment.
• Strong understanding of visual merchandising principles and retail presentation standards.
• Commercially aware with the ability to react quickly to sales trends and business needs.
• Excellent organisational and time management skills.
• Strong communication skills with the ability to influence and engage colleagues.
• Ability to work independently and as part of a wider team.
• Previous Team Leader, Supervisor or senior retail experience.
• Experience delivering training and coaching to retail colleagues.
• Passion for fashion, sports fashion and current retail trends.

Safeguarding

We are dedicated to protecting and promoting the welfare of children and vulnerable adults. Our Club is committed to maintaining safer recruitment practices. An enhanced DBS check is mandatory for this role.

Equality, Diversity & Inclusion

Coventry City FC proudly champions equal opportunity! We believe in fairness for all, ensuring our recruitment and selection practices respect every individual's unique background. We warmly invite applicants from every background, celebrating diversity in race, nationality, religion, gender, age, and ability.

Join the Sky Blue Army – shaping the future of Coventry City FC on and off the pitch