Visual Merchandiser

Massimo Dutti; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company seeks a Visual Merchandiser to enhance product display and drive sales. Responsibilities include merchandising, training staff, and ensuring customer satisfaction. Ideal candidates will possess strong communication and leadership skills, with a focus on commercial awareness.

Qualifications

• Supervisory experience is desirable.
• Previous mentoring and/or coaching skills desirable.

Responsibilities

• Maximise sales through product display and commercial awareness.
• Ensure timely merchandising of new stock.
• Assist with training and development of store employees.

Skills

Communication

Interpersonal Skills

Time Management

Team Management

KPI Analysis

Customer Service

Job description

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• To maximise sales through product display in line with Company guidelines and through commercial awareness
• Ensure all new stock (clothing, shoes and accessories) is merchandised in accordance with the Company photographs provided, and in a timely manner
• Ensure the shop floor is replenished (clothing, shoes and accessories) throughout the day and when instructed to do so by the Manager
• Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season and with customer needs.
• Assist with the training and development of all store employees on product knowledge, image and collections.
• Liaise with the Regional Merchandiser and General Manager to carry out regular and appropriate floor moves in all sections.
• Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the store.
• Demonstrates commercial analyses and reacts to information.
• Give feedback about the product to the Managers, Regional Merchandiser and Head Office (VM Department, Accessories Department and Shoes Department).
• Knowledge of the products on the shop floor and stockroom levels
• Guarantee adequate lighting in store to merchandise the product
• Mannequin handle and display of stock change to guarantee image of collections is up to date
• Participate in store openings when required
• Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
• Complete other tasks as necessary to support the overall store
• Be available for Cashiers should they request help
• Ensure effective communication with the Management Team at all times
• Comply with the Company Health & Safety Policy at all times
• Mannequin handling, styling and outfit building to suit commercial and images requirements of brand
• Competitor Analysis - to ensure the brand is meeting the needs of our customer, and to maximise revenue through commercial actions based on CA

Experience and Qualifications

• Supervisory experience is desirable
• Previous mentoring and/or coaching skills desirable

Skills and Attitudes

• Strong communication and interpersonal skills
• Ability to lead by example, motivate and develop staff.
• Commitment to excellent customer service
• Ability to work under pressure
• Good interpersonal skills
• Strong initiative and self-motivation
• Strong time management and organisational skills
• Strong team management
• Strong KPI analysis to help to improve sales of the store (Ranking analysis)
• Commitment to excellent customer service skills

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Customer Service

• Industries

  Retail Apparel and Fashion

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