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Man City FC in Manchester is seeking three Visitor Services Supervisors to provide visible shift leadership across Medlock Square during designated matchday and stadium events. The role focuses on ensuring readiness of colleagues, equipment and information at service points and welcome areas, and coordinating deployment to meet demand.
The position is full-time and based in Manchester, offering a pattern that includes early, evening and weekend work, with benefits such as annual leave,
Hours37.5 hours per week, with early, evening, weekend and event working as part of the operating pattern.
Benefits include26 days’ annual leave; day off for your birthday; private healthcare and dental cover; annual discretionary bonus; access to a Health Cash Plan; Employee Assistance Programme with 24/7 GP support; company pension; life assurance; free on-site parking; complimentary breakfast and lunch; access to a range of sports and leisure clubs.
Based in Manchester, this full-time, permanent role will provide visible shift leadership within the new Visitor Services team at Medlock Square. We are recruiting three Visitor Services Supervisors to help coordinate frontline delivery across an extended opening pattern, supporting visitors, guests and Fans with a welcoming, accessible and well-organised experience.
The Role As a Visitor Services Supervisor, you will provide visible shift leadership across designated service points and welcome areas at Medlock Square and during designated matchday and major stadium event activity. You will help ensure colleagues, equipment, information and service areas are ready, and work with the Visitor Services Manager to coordinate deployment in response to demand, queues, events and operational priorities.