Visitor Services & Site Ranger - Dunluce Castle

Jdr Recruitment; Bushmills; On-site; GBP 16,000 - 22,000; Part time

Job summary

JDR Recruitment is seeking a Visitor Services & Site Ranger for a Northern Ireland Civil Service assignment at Dunluce Castle. You will welcome visitors, issue tickets, handle cash, give guided tours and help with events and displays.

The role involves maintenance tasks and site presentation, with a 3-week rota, 37 hours per week, and weekends as needed. A valid NI Category B licence and customer-facing experience are essential.

Qualifications

• Full Category B driving licence valid for Northern Ireland.
• At least 1 year's cumulative experience across 2+ of: maintaining sites/public heritage amenities, or delivering guided tours/public events.
• At least 1 year's cumulative experience in a customer-facing role.

Responsibilities

• Welcome visitors and provide information about the site.
• Issue admission tickets and receipts.
• Handle cash, retail sales and stock checks.
• Give guided tours and talks.
• Assist with events, exhibitions and interpretative displays.
• Escort and supervise groups.
• Carry out grass cutting, hedge trimming and fencing.
• Support cleaning and minor building maintenance.
• Maintain site furniture, signage, vehicles, plant and machinery.
• Carry out litter collection and general site presentation duties.
• Assist with visitor surveys and other site activities.

Skills

Customer service

Guided tours

Cash handling

Retail sales

Maintenance tasks

Public speaking

Event support

Site presentation

Record keeping

Team player

Job description

Visitor Services & Site Ranger - Dunluce Castle

Location: Dunluce Castle, Portballintrae
Pay: Approx. £13.75 per hour
Hours: 37 hours per week | 5 days from 7
Contract: Temporary assignment - 25 October to 31 December 2026

JDR Recruitment is recruiting a Visitor Services & Site Ranger for a Northern Ireland Civil Service assignment with the Department for Communities at Dunluce Castle.

This is a varied role combining visitor services, heritage-site support and practical outdoor maintenance.

The Role

You will:

• Welcome visitors and provide information about the site.
• Issue admission tickets and receipts.
• Handle cash, retail sales and stock checks.
• Give guided tours and talks.
• Assist with events, exhibitions and interpretative displays.
• Escort and supervise groups.
• Carry out grass cutting, hedge trimming and fencing.
• Support cleaning and minor building maintenance.
• Maintain site furniture, signage, vehicles, plant and machinery.
• Carry out litter collection and general site presentation duties.
• Assist with visitor surveys and other site activities.

Essential Criteria

Applicants must have:

• A full Category B driving licence valid for Northern Ireland.
• At least 1 year's cumulative experience across 2 or more of the following:
  • Maintaining sites for public access.
  • Maintaining property or land associated with natural or built heritage.
  • Maintaining heritage sites for public amenity.
  • Promoting built or natural heritage through guided tours, interpretation or public events.
• At least 1 year's cumulative experience in a customer-facing role.

The customer-facing experience can overlap with the experience above.

Working Pattern

The role operates on a 3-week repeating rota, working 5 days out of 7, with 1 weekend off in every 3.

Security Clearance

The successful candidate will be required to complete the relevant pre-employment checks and obtain Basic security clearance
JDRBelfast

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.

JDR Recruitment Ltd is acting as an Employment Business in relation to this vacancy.