Cultural Services Supervisor

Hatched Recruitment Group; Downpatrick; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Weekly pay (PAYE)

Flexible casual hours

Holiday pay in line with statutory ent

Be part of local arts and culture

Job summary

Hatched Recruitment Group is recruiting Duty Supervisors to join Newry, Mourne and Down District Council's Tourism, Culture & Events team on a casual basis. You'll supervise the day-to-day running of a busy cultural venue, making sure visitors, performers and staff have a safe and enjoyable experience.

The role offers £14.07 per hour (PAYE) with weekly pay, flexible hours including evenings and weekends, and holiday pay in line with statutory entitlement. You must be eligible to work in the UK.

Qualifications

• Experience in a supervisory or duty manager role.
• Strong customer service experience, ideally in an arts/events venue.
• Experience of cash handling.
• Good awareness of health and safety.

Responsibilities

• Supervising the venue during opening hours, events and performances.
• Opening and closing the building, including security and keyholding.
• Leading front-of-house staff and volunteers on shift.
• Giving visitors, audiences and hirers a warm, professional welcome.
• Handling cash, card payments and end-of-shift balancing.
• Carrying out health and safety checks and dealing with incidents or emergencies.
• Supporting the setup and running of events, exhibitions and performances.

Skills

Supervisory experience

Customer service

Cash handling

Health and safety awareness

Decision making

Evenings and weekends flexibility

Job description

Duty Supervisors (Cultural Services) - Casual | Newry, Mourne and Down District Council

Irish Street, Downpatrick BT30 6BP

£14.07 per hour (PAYE)

Casual hours, as and when needed (including evenings and weekends)

Starting from Thursday 5 November 2026

Hatched Recruitment Group is recruiting Duty Supervisors to join Newry, Mourne and Down District Council's Tourism, Culture & Events team on a casual basis. You'll supervise the day-to-day running of a busy cultural venue, making sure visitors, performers and staff have a safe and enjoyable experience.

What you'll be doing:

• Supervising the venue during opening hours, events and performances
• Opening and closing the building, including security and keyholding
• Leading front-of-house staff and volunteers on shift
• Giving visitors, audiences and hirers a warm, professional welcome
• Handling cash, card payments and end-of-shift balancing
• Carrying out health and safety checks and dealing with incidents or emergencies
• Supporting the setup and running of events, exhibitions and performances

What you'll need:

• Experience in a supervisory or duty manager role
• Strong customer service experience, ideally in an arts, events, leisure or hospitality venue
• Experience of cash handling
• Good awareness of health and safety
• Confidence handling problems and making decisions on shift
• Flexibility to work evenings and weekends as needed

What's on offer:

• £14.07 per hour, paid weekly
• Flexible, casual hours that can fit around other commitments
• Holiday pay accrued in line with statutory entitlement
• The chance to be part of the local arts and culture scene

Please note this is casual panel cover, so there are no guaranteed minimum hours and work will be offered as it comes up.

You must be eligible to work in the UK.