Visitor Experience & Sales Assistant (Evenings)

Royal Horticultural Society; New Alresford; On-site; GBP 12,000 - 18,000; Part time

Job summary

The Royal Horticultural Society (RHS) is seeking a Casual Visitor Services Assistant for RHS Garden Rosemoor. You will greet visitors, promote RHS membership, and share information about events to encourage repeat visits, delivering a welcoming experience across front-of-house activities.

You will engage confidently with a diverse audience, work well in a team, and adapt to a flexible schedule to cover events and busy periods, including evenings, while maintaining high standards of service.

Qualifications

• Passionate about delivering excellent customer service and promoting RHS membership.
• Able to engage confidently with the public and communicate information clearly.
• Team player with strong interpersonal skills and a flexible approach to work.
• Interest in events and visiting guests to encourage repeat visitation.

Responsibilities

• Covering evening shifts during RHS Rosemoor Glow.
• Providing an engaging welcome to RHS Garden Rosemoor.
• Ensuring our guests make the most of their visit.
• Maintaining a tidy and efficient work area.
• Working with EPOS systems and tablets.

Tools

EPOS systems

Tablets

Job description

The Royal Horticultural Society (RHS) is seeking a Casual Visitor Services Assistant for RHS Garden Rosemoor. You will greet visitors, promote RHS membership, and share information about events to encourage repeat visits, delivering a welcoming experience across front-of-house activities.

You will engage confidently with a diverse audience, work well in a team, and adapt to a flexible schedule to cover events and busy periods, including evenings, while maintaining high standards of service.