Visitor Experience & Retail Associate

THE EDEN TRUST; St Blazey; On-site; GBP 17,000 - 20,000; Part time

Benefits offered by this job

Free entry for family

Holiday entitlement

Health & wellbeing cover

Cycle to work

Training & development

Enhanced pension

Job summary

Eden Project is seeking a Retail & Admissions Assistant on a permanent, part-time basis (26 hours per week). The role involves welcoming visitors, processing ticket sales, and delivering a warm, world-class service in our retail outlets.

You will work as part of a friendly team, with training provided and opportunities for development. Join us to support a world-class visitor destination, with benefits including free entry for family, generous holiday entitlement, health and wellbeing support,

Qualifications

• Experience in a sales team and using relevant systems.
• GCSE or equivalent/NVQ level 2 qualifications or National Diploma/Certificate.
• Excellent numeracy and literacy skills required.

Responsibilities

• Deliver highest levels of customer service across retail outlets and admissions.
• Process till transactions accurately and maximise Gift Aid income.
• Keep till area tidy and maintain attractive product displays.
• Promote and sell products to maximise sales.
• Work with team to ensure health & safety and welfare of visitors.

Skills

Customer service

EPOS experience

Cash handling

Education

GCSE/NVQ Level 2

Tools

EPOS system

Job description

Eden Project is seeking a Retail & Admissions Assistant on a permanent, part-time basis (26 hours per week). The role involves welcoming visitors, processing ticket sales, and delivering a warm, world-class service in our retail outlets.

You will work as part of a friendly team, with training provided and opportunities for development. Join us to support a world-class visitor destination, with benefits including free entry for family, generous holiday entitlement, health and wellbeing support,