Visitor Experience & Reception Coordinator

Soho Theatre Company Ltd; Walthamstow; On-site; GBP 22,000 - 28,000; Full time

Job summary

Soho Theatre Company Ltd in Walthamstow is seeking a Welcome Coordinator to manage reception and visitor services. This role is vital in creating a professional atmosphere for all guests and staff.

The successful candidate will excel in customer service, be warm and proactive, and support the operations team effectively. Responsibilities include managing visitor sign-in, handling inquiries, and ensuring a welcoming environment.

Qualifications

• Strong interpersonal skills and a friendly, warm demeanor.
• Ability to thrive in a busy environment and manage multiple tasks.
• Proficient with administrative duties and reception management.

Responsibilities

• Act as the first point of contact for all visitors and staff.
• Manage visitor sign-in procedures and issue visitor passes.
• Maintain an organised reception area and support room bookings.
• Report building issues and assist with operational concerns.

Skills

Customer service

Problem-solving

Organizational skills

Communication

Multitasking

Job description

Soho Theatre Company Ltd in Walthamstow is seeking a Welcome Coordinator to manage reception and visitor services. This role is vital in creating a professional atmosphere for all guests and staff.

The successful candidate will excel in customer service, be warm and proactive, and support the operations team effectively. Responsibilities include managing visitor sign-in, handling inquiries, and ensuring a welcoming environment.