Visitor Experience & Membership Sales Specialist

Wildfowl & Wetlands Trust; Slimbridge; On-site; GBP 12,000 - 17,000; Full time

Job summary

Wildfowl & Wetlands Trust at Slimbridge Wetland Centre is seeking enthusiastic, proactive individuals to join our busy trading teams. You will welcome visitors warmly and help promote our highlights and experiences.

The role focuses on delivering excellent customer service, driving membership sales, and supporting across visitor services, retail, and catering as needed. Hours are ad hoc with weekend and holiday shifts.

Qualifications

• Customer-focused individuals with a passion for visitor experience.
• Willing to work across departments, including admissions, retail and catering.
• Casual, ad hoc hours with weekend and holiday availability.

Responsibilities

• Welcome visitors and provide helpful information and directions.
• Promote highlights and key experiences at the centre.
• Promote and sell memberships to visitors.
• Support across visitor services, retail and catering as needed.

Job description

Wildfowl & Wetlands Trust at Slimbridge Wetland Centre is seeking enthusiastic, proactive individuals to join our busy trading teams. You will welcome visitors warmly and help promote our highlights and experiences.

The role focuses on delivering excellent customer service, driving membership sales, and supporting across visitor services, retail, and catering as needed. Hours are ad hoc with weekend and holiday shifts.