Visitor Experience & Attractions Manager

Canal & River Trust; Stoke Bruerne; On-site; GBP 30,309 - 37,044; Full time

Benefits offered by this job

Competitive pension scheme

Increasing holiday entitlement

Range of employee benefits

Job summary

A prominent charity managing waterways seeks a Visitor Services Manager for its Canal Museum in Stoke Bruerne. This vital role involves managing daily operations, delivering excellent visitor experiences, and achieving financial targets. Ideal candidates will have strong customer care experience, leadership skills, and knowledge of budget management. This full-time position offers a salary of £33,677, with benefits including a pension scheme and increased holiday entitlement.

Qualifications

• Extensive experience in a customer-focused environment, ideally in a visitor attraction.
• Ability to lead teams and manage volunteers effectively.
• Good understanding of Health & Safety Policy.

Responsibilities

• Manage day-to-day operations and visitor experience at Canal Museum.
• Deliver on financial KPI's and manage budgets.
• Conduct training for staff and volunteers.

Skills

Customer care experience

Excellent communication

People management

Budget management

Problem solving skills

Education

Degree or equivalent

Job description

A prominent charity managing waterways seeks a Visitor Services Manager for its Canal Museum in Stoke Bruerne. This vital role involves managing daily operations, delivering excellent visitor experiences, and achieving financial targets. Ideal candidates will have strong customer care experience, leadership skills, and knowledge of budget management. This full-time position offers a salary of £33,677, with benefits including a pension scheme and increased holiday entitlement.