Proactive Duty Manager for Visitor Experience

ArtsHub Australia Pty; Greater London; Híbrido; GBP 25.000 - 35.000; Jornada completa

Descripción de la vacante

London Museum of Water & Steam is seeking two proactive, dependable Duty Managers to join the team in London. You will oversee day-to-day operations during your shift, ensuring safety, security and a welcoming visitor experience, while coordinating volunteers and maintaining site oversight throughout the day.

Ideal candidates are proactive, attentive, and able to use good judgment, notice what needs doing, and seek help when appropriate to deliver outstanding visitor service.

Formación

• Experience in a museum, heritage organisation, visitor attraction, or similar customer-facing environment would be an advantage but is not essential.
• Proactive, enthusiastic and dependable; comfortable taking responsibility for the Museum during their shift.

Responsabilidades

• Customer service
• Front of house management
• Volunteer management
• Site management, safety and security
• Team contribution and culture

Conocimientos

Customer service

Front of house management

Volunteer management

Safety awareness

Descripción del empleo

London Museum of Water & Steam is seeking two proactive, dependable Duty Managers to join the team in London. You will oversee day-to-day operations during your shift, ensuring safety, security and a welcoming visitor experience, while coordinating volunteers and maintaining site oversight throughout the day.

Ideal candidates are proactive, attentive, and able to use good judgment, notice what needs doing, and seek help when appropriate to deliver outstanding visitor service.