Visitor Experience Associate (Part-Time) - Flexible & Rewarding

Royal Navy Museums; Gosport; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Pension plan (Royal London)

25 days annual leave pro rata

Flexible working

Employee assistance programme

Free admission to national museums

Résumé du poste

Royal Navy Museums is hiring part-time Team Members for fixed-term contracts in Gosport. You will greet visitors, work at the ticket desk, and support in shops, cafés, and galleries while pursuing sales targets and commission on guidebooks.

Weekend availability is required; flexibile hours and potential annual leave entitlements are included. This role offers a frontline customer service path in a unique heritage setting, reporting to Visitor Experience Managers.

Qualifications

• Experience in a customer-facing role; with retail, catering or sales experience highly desirable.
• Ability to spot sales opportunities and meet/exceed targets.
• Strong communication skills and enjoyment of engaging with people, handling objections, and closing sales.

Responsabilités

• Welcome visitors at ticketing and assist in shop, cafe, and galleries.
• Promote Gift Aid and guidebook sales at the ticketing desk; support in catering outlets and gift shops.
• Work as part of a front-of-house team to deliver a great visitor experience and meet sales targets.
• Contribute to a positive, welcoming environment and handle enquiries from visitors.

Connaissances

Customer-facing experience

Sales mindset

Communication skills

Health & Safety basics

Positive attitude

Description du poste

Royal Navy Museums is hiring part-time Team Members for fixed-term contracts in Gosport. You will greet visitors, work at the ticket desk, and support in shops, cafés, and galleries while pursuing sales targets and commission on guidebooks.

Weekend availability is required; flexibile hours and potential annual leave entitlements are included. This role offers a frontline customer service path in a unique heritage setting, reporting to Visitor Experience Managers.