VIP Front Desk & Visitor Experience Host

Formulaone; Biggin Hill; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Private Healthcare scheme

Dental Care

4 x Grand Prix Paddock passes per seaa

Enhanced maternity/paternity leave

Staff shuttle service

Free healthy snacks

Subsidised canteen

25 days annual leave

Training via Learning & Development

Discount on F1 merchandise

Discount on F1 experiences

Perkbox portal

Job summary

Formula 1 is seeking a Receptionist to join the Facilities Management team on a 6 Month FTC at our Biggin Hill site. You will provide professional front of house services, greet visitors, manage access, and support VIP events and daily operations.

You will work closely with the Front of House Supervisor and colleagues to ensure seamless service delivery, covering administration, catering, post handling, and room bookings. A customer-focused, detail-oriented mindset is essential for success.

Qualifications

• Previous experience as a receptionist in a fast-paced corporate environment.
• Excellent administration skills.
• Proficient in MS Office.
• Strong communication and customer service mindset.

Responsibilities

• Provide a professional Reception service, greeting visitors and staff warmly.
• Offer refreshments and manage storage of personal items.
• Manage access passes for visitors, employees and contractors to the Media & Technology Centre.
• Answer incoming calls promptly and professionally.
• Respond to emails and escalate issues to the Front of House Supervisor when needed.
• Maintain and update the Reception Manual.
• Assist with ad-hoc admin tasks, catering, and VIP service delivery.
• Book meetings, manage calendars, and coordinate with staff and guests.
• Support with catering, VIP meeting room setups, and event delivery.
• Handle post including DHL and Royal Mail bookings and security of packages.
• Create Purchase Order Requests and process P2P orders for M&T C goods/services.
• Arrange taxis and reconcile relevant invoices.
• Report maintenance, cleaning issues and stock levels to facilities team.
• Coordinate departmental administration including petty cash reconciliation.
• Report incidents and near misses.
• Distribute Race Passes before Race Weekends at M&T C.
• Build relationships with key stakeholders and act as Fire Warden.

Skills

Administration

MS Office

Communication

Multi-tasking

Attention to detail

Deadlines

Flexibility

Job description

Formula 1 is seeking a Receptionist to join the Facilities Management team on a 6 Month FTC at our Biggin Hill site. You will provide professional front of house services, greet visitors, manage access, and support VIP events and daily operations.

You will work closely with the Front of House Supervisor and colleagues to ensure seamless service delivery, covering administration, catering, post handling, and room bookings. A customer-focused, detail-oriented mindset is essential for success.