Village Hospitality & Operations Leader

Audley Villages; Ascot; Presencial; GBP 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days holiday

50% food & drinks discount

Staff guest suites

Learning & development

Employee discount portal

Healthcare plan

Refer a friend bonus

Free uniform

Descripción de la vacante

Audley Villages is seeking an experienced Hospitality and Restaurant Manager (Operations Manager) to lead village teams and deliver exceptional service for Audley Owners and external guests. You will act as the face of village operations, host guests, drive business opportunities and deputise for the General Manager when needed.

Ideal candidates will have 4*+ hospitality experience in food, beverage and leisure, strong people management skills, and a hands-on, flexible approach to meet diverse

Formación

• Food, beverage and leisure club management experience in a 4* or higher hospitality environment is required.
• Handle employee relations professionally and legally.
• Experience in rota management, recruitment, onboarding and staff development.

Responsabilidades

• Lead and manage village teams to deliver high-quality service and experience.
• Act as the face of village operations, hosting and maximising business opportunities.
• Deputy for the General Manager in their absence and ensure adherence to procedures and policies.
• Oversee costs, procurement and invoicing processes to support village profitability.

Conocimientos

F&B operations

Employee relations

People management

Profit & loss

Event planning

Flexible attitude

Empathetic service

Descripción del empleo

Audley Villages is seeking an experienced Hospitality and Restaurant Manager (Operations Manager) to lead village teams and deliver exceptional service for Audley Owners and external guests. You will act as the face of village operations, host guests, drive business opportunities and deputise for the General Manager when needed.

Ideal candidates will have 4*+ hospitality experience in food, beverage and leisure, strong people management skills, and a hands-on, flexible approach to meet diverse