Victims First Administrator

Confidential; Reading; Presencial; GBP 18.000 - 21.000; A tiempo parcial

Descripción de la vacante

Adecco are pleased to be recruiting for a Victims First Administrator to work within the Thames Valley Police Force in Reading. This is a temporary, part-time role (20 hours per week) with mornings Monday to Friday.

You’ll handle incoming correspondence and calls with empathy, provide full administrative support, prepare files for meetings, take minutes, and help maintain confidential records to keep the office running smoothly.

Formación

• Proven experience in administration within a similar environment.
• Strong ICT literacy, especially in Microsoft applications, with the ability to manage data from various sources.
• Excellent communication skills, with a knack for preparing complex reports.
• Ability to multitask, prioritise effectively, and solve problems independently.
• A willingness to learn and adapt to new technologies and systems.

Responsabilidades

• Be the Voice of Support: Handle incoming correspondence and phone calls with empathy and professionalism, ensuring victims feel heard and valued.
• Master of Administration: Provide full administrative support, including typing, record-keeping, and managing sensitive information while maintaining confidentiality.
• Meeting Maestro: Prepare files for meetings, liaise with various parties, and take detailed minutes to capture important discussions.
• Resourceful organiser: Ensure the team is equipped with necessary supplies and manage a variety of tasks to keep the office running smoothly.
• Team Player: Collaborate with colleagues within the OPCC and provide cover during periods of absence.

Conocimientos

Proven administration experience

ICT literacy (Microsoft Office)

Excellent communication

Multitasking

Willingness to learn

Herramientas

Microsoft Office

Descripción del empleo

Adecco are pleased to be recruiting for a Victims First Administrator to work within the Thames Valley Police Force.

Location: Reading
Contract Type: Temporary
Hourly Rate: 13.45
Working Pattern: Part-Time 20 hours per week Monday to Friday 4 hours per day Mornings

What You’ll Do:

• Be the Voice of Support: Handle incoming correspondence and phone calls with empathy and professionalism, ensuring victims feel heard and valued.
• Master of Administration: Provide full administrative support, including typing, record-keeping, and managing sensitive information while maintaining confidentiality.
• Meeting Maestro: Prepare files for meetings, liaise with various parties, and take detailed minutes to capture important discussions.
• Resourceful organiser: Ensure the team is equipped with necessary supplies and manage a variety of tasks to keep the office running smoothly.
• Team Player: Collaborate with colleagues within the OPCC and provide cover during periods of absence.

What We’re Looking For:

• Proven experience in administration within a similar environment.
• Strong ICT literacy, especially in Microsoft applications, with the ability to manage data from various sources.
• Excellent communication skills, with a knack for preparing complex reports.
• Ability to multitask, prioritise effectively, and solve problems independently.
• A willingness to learn and adapt to new technologies and systems.

Why Join Us?

• Work in a supportive and collaborative environment.
• Make a tangible difference in the lives of victims by providing essential administrative support.
• Develop your professional skills and gain valuable experience within the public services sector.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.