Victims First Admin Specialist — Part-Time Support

Confidential; Reading; On-site; GBP 18,000 - 21,000; Part time

Job summary

Adecco are pleased to be recruiting for a Victims First Administrator to work within the Thames Valley Police Force in Reading. This is a temporary, part-time role (20 hours per week) with mornings Monday to Friday.

You’ll handle incoming correspondence and calls with empathy, provide full administrative support, prepare files for meetings, take minutes, and help maintain confidential records to keep the office running smoothly.

Qualifications

• Proven experience in administration within a similar environment.
• Strong ICT literacy, especially in Microsoft applications, with the ability to manage data from various sources.
• Excellent communication skills, with a knack for preparing complex reports.
• Ability to multitask, prioritise effectively, and solve problems independently.
• A willingness to learn and adapt to new technologies and systems.

Responsibilities

• Be the Voice of Support: Handle incoming correspondence and phone calls with empathy and professionalism, ensuring victims feel heard and valued.
• Master of Administration: Provide full administrative support, including typing, record-keeping, and managing sensitive information while maintaining confidentiality.
• Meeting Maestro: Prepare files for meetings, liaise with various parties, and take detailed minutes to capture important discussions.
• Resourceful organiser: Ensure the team is equipped with necessary supplies and manage a variety of tasks to keep the office running smoothly.
• Team Player: Collaborate with colleagues within the OPCC and provide cover during periods of absence.

Skills

Proven administration experience

ICT literacy (Microsoft Office)

Excellent communication

Multitasking

Willingness to learn

Tools

Microsoft Office

Job description

Adecco are pleased to be recruiting for a Victims First Administrator to work within the Thames Valley Police Force in Reading. This is a temporary, part-time role (20 hours per week) with mornings Monday to Friday.

You’ll handle incoming correspondence and calls with empathy, provide full administrative support, prepare files for meetings, take minutes, and help maintain confidential records to keep the office running smoothly.