Victim Engagement & Restorative Support Practitioner

Catch22; Leicester; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Catch22 Victim Services in Leicester City Youth Justice Service is hiring a Victim Engagement Practitioner to deliver trauma-informed support to victims involved with youth justice. You will help victims access timely specialist support, restorative approaches, and keep them informed throughout the process.

You will manage the team’s performance, uphold contractual targets, work with police partners and other agencies, and ensure victims' voices are heard in assessment, intervention and

Qualifications

• Essential: GCSE English and Maths (or equivalent); qualification relevant to working with children and/or young people
• Desirable: Professional qualification such as DIPSW, CQSW, Diploma in Education Social Work, Diploma in Youth and Community Work, Nursing Qualification, or equivalent recognised professional qualification
• Desirable: Restorative Justice training at levels 1 or 2
• Hours of work: Full time, 37.5 hours per week
• Contract: Permanent role
• Flexibility: Blended approach of office working, home working, and occasional visits across LLR; co-location at Leicester City Youth Justice Council offices
• Closing Date: 26th October 2026
• Interviews: TBC

Responsibilities

• Deliver trauma-informed support to victims involved with Leicester City Youth Justice Service.
• Ensure victims’ needs are reviewed and met in line with targets and contractual expectations.
• Maintain a close working relationship with police partners, statutory services and voluntary agencies.
• Provide management oversight of presenting risks and needs and escalate appropriately.
• Act as a bridge between organisations to ensure victims’ voices are heard in assessment, intervention and decision-making processes.

Skills

GCSE English & Maths

Children/Young People qualification

Restorative Justice training (level 1/

DIPSW/CQSW qualification

Education Social Work Diploma

Nursing qualification

Education

GCSE English & Maths

DIPSW/CQSW / CQSW / Education Social Work Diploma

Restorative Justice training (L1/2)

Job description

Catch22 Victim Services in Leicester City Youth Justice Service is hiring a Victim Engagement Practitioner to deliver trauma-informed support to victims involved with youth justice. You will help victims access timely specialist support, restorative approaches, and keep them informed throughout the process.

You will manage the team’s performance, uphold contractual targets, work with police partners and other agencies, and ensure victims' voices are heard in assessment, intervention and